Customer Banking Specialist - Mutli Channel Branch - Warracknabeal

Customer Banking Specialist - Mutli Channel Branch - Warracknabeal Customer Banking Specialist - Mutli Channel Branch - Warracknabeal Commonwealth Bank of Australia Melbourne, Australia
Customer Banking Specialist - Mutli Channel Branch - Warracknabeal Commonwealth Bank of Australia Melbourne, Australia Posted 6 days ago Permanent Competitive Customer Banking Specialist - Mutli Channel Branch - Warracknabeal
We are enhancing the financial wellbeing for our customers
Part Time position based in Warracknabeal20 hours per weekMonday - Friday: 9.15am - 1.15pm You will be joining one of our Multi-Channel Branches! What is a Multi-Channel Branch? Between 9:30 - 1pm: Our Retail Branch services customers in the community face to face with their everyday banking needs, enquires & transactions. More specifically, you will: Assist customers with general banking transactions, answering questions and queriesBuild a personal connection with customers through meaningful conversations face to face and through our direct channelsWork with customers to use our in-branch technology and digital banking optionsComplete Financial Health Checks to assess customers' financial needsProcess applications for personal loans, credit cards and associated productsUse tools to capture customer feedback and take action to correct any service breaks to drive improvementBe provided with continuous training and development to support your career aspirations We're interested in hearing from people who have: A passion for delivering outstanding customer service with every interactionThe ability to have great conversations and confidence to ask challenging questionsProblem solving attitude and curiosity in finding the right solutionsAn open approach to learning new things and goal orientedAn ability to work collaboratively as a team to deliver a seamless customer experienceCan demonstrate an ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutionsMost importantly you'll need to have a genuine passion for the customer and for doing the right thing to ensure we're putting our customer's needs first. If this sounds like the role for you then we would love to hear from you. Apply today!

If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.

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Advertising End Date: 09/07/2024
Job ID REQ213864
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