Customer Banking Specialist Mount PleasantCommonwealth Bank of Australia – Mackay QLDThorough training program to kickstart your banking careerAccess to extensive employee benefits & discountsBe part of a collaborative and high-performing culturePlease note: fixed term contract opportunity from the 6th January 2025 until the 19th Dec 202528 hours per week:Monday & Thursday 8:30 - 4pm, Tuesday & Friday: 8:30 - 4:30pmDo work that mattersAs the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been serving our local communities for over 100 years, with market-leading products, services and technology.What we do has real impact at all stages of people's lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you'll positively impact our customers' lives, and be there for them when they need us.See yourself in our teamAs the Customer Banking Specialist in our Mount Pleasant Branch you'll:Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial AdviceSupport customers with enquiries, maintenance on accounts and process applications for credit productsComplete Financial Health Checks to assess customers' financial needs and identify any changesEducate and demonstrate our in-branch technology and digital banking options to customersProblem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse cultureWe're interested in hearing from people who haveExperience in delivering exceptional customer service ideally in financial services, retail or hospitalityExcellent communication skills & the ability to articulate financial terms in a clear wayThe ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you doAbility to work in a busy and commercially driven retail environmentA genuine interest in building a career with CommBankWith us, you'll help customers make informed financial decisions to achieve their goals.If this role matches your experience and career goals, apply today!Aboriginal &/or Torres Strait Islander people are encouraged to apply.Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you.Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. We are working hard to build a team of people who represent the rich diversity of our customers and communities.At CommBank we will inspire you with work that makes a difference, surround you with talented people that respect and value each other, and empower you to grow professionally and personally. Most of all, making a positive impact for customers, communities and each other is part of our everyday.We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.
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