Commonwealth Bank of Australia – Kalgoorlie WAWe are looking for a part-time Customer Banking Specialist to join our Kalgoorlie team!Please note that rosters are predetermined. Before applying, please ensure you are available to cover the part-time hours.22 hours per week:Do work that mattersAs the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We've been serving our local communities for over 100 years, with market-leading products, services, and technology.What we do has a real impact at all stages of people's lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you'll positively impact our customers' lives and be there for them when they need us.See yourself in our teamAs the Customer Banking Specialist in our Kalgoorlie Branch, you'll:Have in-depth conversations with every customer about how we can support their overall banking needs, including Home Loans, Business Banking & Financial AdviceSupport customers with enquiries, maintenance on accounts, and process applications for credit productsComplete Financial Health Checks to assess customers' financial needs and identify any changesEducate and demonstrate our in-branch technology and digital banking options to customersProblem solve and provide effective solutions whilst championing our processes, procedures, and driving our risk-averse cultureWe're interested in hearing from people who have:Experience in delivering exceptional customer service, ideally in financial services, retail, or hospitalityExcellent communication skills & the ability to articulate financial terms in a clear wayThe ability to ask questions, find solutions, act with integrity, and place the customer at the centre of everything you doAbility to work in a retail environment that's busy and commercially drivenA genuine interest in building a career with CommBankIf this role matches your experience and career goals, apply today!At CommBank, we're determined to make a real difference for Aboriginal and/or Torres Strait Islander Peoples. You'll be part of a community that'll support you professionally and personally, every step of the way. Beyond your team, you'll also have the opportunity to network across our Indigenous Employee Network, linking to Indigenous employees across CommBank.Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you.Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. We are working hard to build a team of people who represent the rich diversity of our customers and communities. If you're excited about this opportunity but you don't meet every single requirement, or your experience doesn't align perfectly, we still want to encourage you to apply. You may just be the perfect candidate for this opportunity or another within CommBank.At CommBank we will inspire you with work that makes a difference, surround you with talented people that respect and value each other, and empower you to grow professionally and personally. Most of all, making a positive impact for customers, communities and each other is part of our every day.
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