Ongoing Casual Branch role in Traralgon & surrounds Be supported to grow your career at NAB Learning is a daily part of the job Work in a collaborative and inclusive team environment Branch Customer AdvisorYour job is just one part of your life. When you bring your skills, ideas, energy, and hunger for growth to us, you'll be recognised and rewarded for your contribution in return. You'll have our support to excel for our customers, deliver positive change for our communities, grow your career all while still having time for what matters most to you.
We are empowered to make a positive difference for customers and communities.Everyone is given the opportunity to learn, grow and achieve.You'll be supported to manage your career, work and life.In this role, you willSupport our Traralgon, and on occasion Warragul, Moe & Sale branches by being the first point of contact for our customers.Work with your customers to identify the most suitable products and services that best match their needs and ensuring they receive a seamless, consistent, and customised customer service experience every step of the way.Assist our customers with account opening, unsecured lending and banking transactions.Ensure all customer details are accurate and up to date.Demonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy and secure.Undertake ongoing training and development to enhance your career development.What you'll bring:A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile.An ability to work collaboratively as a team and resilience, self-motivation and energy to create our signature customer experience.A keen eye for detail that ensures transactions are completed efficiently and accurately.An appreciation for inclusion and the diversity of our customers.The HoursJoin our team in this casual role within the hours 9.15am-4.15pm Monday to Thursday and 9.15am-5.15pm Friday. Your home branch will be Traralgon, however your skill and expertise may also be required on occasion to cover our Moe, Sale & Warragul branches, so a licence and transport is essential. *Mileage paid. While it is a casual role, you will still have ample opportunity to undertake learning opportunities and part-time and full-time positions may be available in the future.
A diverse and inclusive workplace works better for everyoneWe know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs), we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
Join NABIf you think this role is the right fit for you, we would love to hear from you.
Please note candidate screening and interviews may be conducted prior to the closing date of the job advert, we therefore encourage you to apply at your earliest opportunity. Unsolicited CVs from agencies will not be accepted.
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