Customer Advisor

About the roleYou will work onsite and report into the Assistant or Store Manager and your role could be to help on the tills, advise our customers, or work in our back shop. You will also:Help our customers and put them at ease; whether that's listening to find out more about them, answering questions and giving great advice on our fantastic products, recommending items they hadn't considered or simply offering a basket - it's the little things that make a differenceGet to know our in-store offers and schemes and promote them - the more info we can give our customers the better.Help our stores run smoothly - this could look like ensuring we have the right products displayed on the shop floor, providing a great service on our tills, or helping with our stock in in the stock roomsWork with other members in the team to provide a great shopping experience, ensuring the store is always clean and presentable to provide a store everyone can be proud ofWhat you'll need to haveFull training is provided for this role, and we are looking for people who:Excel in a varied environment, working at paceCommunicate and listen effectivelyEnjoy working as part of a team, promoting a collaborative team dynamicKnow that the little things make the biggest difference for customer interactionsDesire to be a proud brand ambassador for Boots and help our customers find the best products for themIt would be great if you also haveExperience providing customer care and delivering great customer service but this is not essential.Our benefitsBoots Retirement Savings PlanGenerous employee discount plus enhanced discounts for Boots brands, Boots Opticians and Boots HearingcareWe have a great range of benefits in addition to the above that go beyond salary and offer flexibility to suit you; to view our full list of company benefits (all rewards and benefits are subject to change and eligibility).