Customer Advisor

Details of the offer

Work type: Casual
Region: VIC- South East region

Casual Branch Leave & Relief role Bairnsdale, Orbost, Lakes Entrance & Sale* Be supported to grow your career at NAB Work in a collaborative and inclusive team environment Casual role within Monday to Thursday 9.00-4:30 & Friday 9:00-5:15 Branch Customer Advisor Your job is just one part of your life.
When you bring your skills, ideas, energy, and hunger for growth to us, you'll be recognised and rewarded for your contribution in return.
You'll have our support to excel for our customers, deliver positive change for our communities, grow your career all while still having time for what matters most to you.
We are empowered to make a positive difference for customers and communities. Everyone is given the opportunity to learn, grow and achieve. You'll be supported to manage your career, work and life. In this role, you will Support our branches by being the first point of contact for our customers. Work with your customers to identify the most suitable products and services that best match their needs and ensuring they receive a seamless, consistent, and customised customer service experience every step of the way. Assist our customers with account opening, unsecured lending, and banking transactions. Ensure all customer details are accurate and up to date. Demonstrate our Smarter Banking options (self-service and digital) to customers to help make their banking simple, easy, and secure. Undertake ongoing training and development to enhance your career development. What you'll bring: A passion for delivering an amazing experience to customers and an unwavering commitment to quality, with the will to go the extra mile. An ability to work collaboratively as a team and resilience, self-motivation, and energy to create our signature customer experience. A keen eye for detail that ensures transactions are completed efficiently and accurately. An appreciation for inclusion and the diversity of our customers. Join our team in this casual role within the following hours: 9:00am – 4:30pm, Monday to Thursday & 9:00am – 5:30pm Friday. Your home branch will be Bairnsdale however your skills and expertise will also be required to cover* our Orbost, Lakes Entrance & Sale branches, therefore a licence and transport is essential.
*Mileage paid A diverse and inclusive workplace works better for everyone. We know that our people make us who we are.
That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves.
In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected, and celebrated.
Join NAB If you think this role is the right fit for you, we would love to hear from you.
Unsolicited CVs from agencies will not be accepted.
Unlock your potential as a Customer Advisor and thrive in a growth-centric environment.
Join us today to start the journey of your life-long career! We consider applications on an ongoing basis and therefore encourage you to apply at your earliest opportunity.

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