Customer Advisor (Graduate Role)

Details of the offer

Job Category: Administration and Office, Banking and Financial Services, Call Centre and Customer Service
About Liberty At Liberty, we're all about helping people achieve their financial dreams. As Australia's top non-bank lender, we've been empowering over 850,000 individuals with our innovative loan solutions for years. We're passionate about creating flexible products and providing exceptional experiences for our customers.
Our team is a close-knit community that thrives on collaboration and support. We live by our values—Fairness, Learning, Accountability, Investment, and Resourcefulness (FLAIR) which guide everything we do and how we treat one another.
The Opportunity We're growing fast and looking for enthusiastic folks who want to kick-start their finance careers while making a positive impact. At Liberty, you'll find an environment that encourages you to grow, be creative, and work together. Help us and our customers #GetFinancial!
Job Description What Your Day Might Look Like: Delivering an amazing customer experience during the loan application process Connecting with our business partners over the phone and via email Sharing your ideas to improve our services and processes Building relationships and offering fresh, free-thinking solutions Desired Skills and Experience Enough About Us, Let's Talk About You
You're a recent graduate ready to dive into the finance world, and you:
Are passionate about creating a positive experience for customers Communicate clearly and confidently Bring a spark of energy and creativity to everything you do Thrive in a high-energy environment and take accountability for your work Want to make a difference and love working as part of a team Preferably have a background in business, banking, or finance Why Join Liberty? At Liberty, we celebrate you being your authentic self! We're super proud of our diverse and inclusive culture, where everyone feels welcome. Our commitment to supporting gender equality, mental health, and LGBTQIA+ communities is something we take to heart.
We're honoured to have won the Employer of the Year award at the Women in Finance Awards in both 2021 and 2023. We're always striving to make Liberty the best place to work, and we offer so much more than just competitive pay.
Here's What We Offer:
Wellness perks like gym subsidies , free counselling, flu shots, health checks, and massages Fun social events like themed lunches and end-of-year parties A casual dress code that keeps things relaxed Community groups like our Internal Pride Network (LGBTQIA+), Women in Leadership, and Green Stars (for the eco-conscious!) Opportunities to give back through our Lend-A-Hand initiatives Great career growth with access to online LinkedIn Learning courses Daily coffee , fresh fruit, lunch, and plenty of snacks ! Liberty is all about equal opportunities. We encourage everyone to apply, no matter your race, gender, religion, age, sexual orientation, gender identity, or disability. Join us and be part of something amazing!
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Nominal Salary: To be agreed

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