Customer Administrator

our clientpeople2people have partnered with a global leader in the electronic and home appliance space who have a constant focus on innovation.the roleReporting to the Network Operations Manager, the primary purpose of this role is to support the Service Network through achieving customer satisfaction. This role will see you responsible for;Providing administrative supportManaging and updating service ordersUpdating service order statusEnsuring system data is accurateOrder managementSupporting new system/function implementationLiaising with Service Managers and Service CentresMonitoring to ensure providers are complying with company processes and proceduresCreating ad hoc reports and case studies to identify areas of improvementselection criteriaTo be considered for this role you will;Have strong communication and interpersonal skillsComputer literate (MS Office Suite essential)Ability to multitask and work in a high-pressure environment, autonomouslyAnalytical, results and detail orientedQuick learner with ability to absorb new information with a meticulous and proactive approachBe resourcefulPossess a high attention to detailBenefitsOpportunity to work for a well renowned, global, industry leaderMurarrie locationPermanent opportunityWork from home flexibility 1 day per weekOnsite parkingIf you are looking for a challenging and engaging role where no two days are alike, APPLY TODAY. If you wish to discuss this opportunity further call Melanie Hammond on for a confidential discussion.Operating for over 19 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, Infront Sports and Frog Recruitment are your award-winning recruitment group and HR solutions provider. We are the 2024 Outstanding Large Agency, 2024 Excellence in Candidate Care and 2023 Excellence in Client Service RCSA Award winners. We mitigate our carbon emissions by measuring them and planting the equivalent in trees.At people2people, Edge Recruitment, Infront Sports and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.
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