Customer Administrator

our client people2people have partnered with a global leader in the electronic and home appliance space who have a constant focus on innovation.
the role Reporting to the Network Operations Manager, the primary purpose of this role is to support the Service Network through achieving customer satisfaction.
This role will see you responsible for; Providing administrative support Managing and updating service orders Updating service order status Ensuring system data is accurate Order management Supporting new system/function implementation Liaising with Service Managers and Service Centres Monitoring to ensure providers are complying with company processes and procedures Creating ad hoc reports and case studies to identify areas of improvement selection criteria To be considered for this role you will; Have strong communication and interpersonal skills Computer literate (MS Office Suite – essential) Ability to multitask and work in a high-pressure environment, autonomously Analytical, results and detail oriented Quick learner with ability to absorb new information with a meticulous and proactive approach Be resourceful Possess a high attention to detail benefits Opportunity to work for a well renowned, global, industry leader Murarrie location Permanent opportunity Work from home flexibility 1 day per week Onsite parking If you are looking for a challenging and engaging role where no two days are alike, APPLY TODAY .
If you wish to discuss this opportunity further call Melanie Hammond on (07) 3118 0125 for a confidential discussion.
Operating for over 19 years in Australia, New Zealand and the United Kingdom, people2people, Edge Recruitment, Infront Sports and Frog Recruitment are your award-winning recruitment group and HR solutions provider.
We are the 2024 Outstanding Large Agency, 2024 Excellence in Candidate Care and 2023 Excellence in Client Service RCSA Award winners.
We mitigate our carbon emissions by measuring them and planting the equivalent in trees.
At people2people, Edge Recruitment, Infront Sports and Frog Recruitment, everyone is welcome and as an inclusive workforce, we encourage our employees, clients, and candidates to showcase their authentic selves.