Are you passionate about creating customer connections? Bevilles is looking for a CRM Specialist to help us build and deliver exciting, personalized customer experiences across touchpoints! You'll work within our fun-loving team to keep our customers engaged and feeling the love from our brand.
What You'll Be Doing: Create and execute an email/sms editorial plan to support our campaigns throughout the year. Assist in campaign setup and execution – you'll be hands-on with creative team, lifecycle, loyalty, and service communications. Collaborate with cross-functional teams to bring personalization to life, adding those special touches that make our CRM shine. Help optimize CRM journeys and automated programs, supporting the creation of seamless customer experiences. Analyse campaign results and identify ways to make our programs even better. What You Bring: Good experience in CRM or Lifecycle Marketing and an understanding of customer journeys. A knack for balancing multiple projects while keeping a sharp eye for detail. Data analysis skills and a curiosity to learn more about what makes customers tick. Strong communication skills and enthusiasm for teamwork – you thrive in a collaborative setting! Familiarity with CRM or marketing automation platforms is a plus, but a willingness to learn is key. Why You'll Love Working at Bevilles: Join a team that values creativity and fun—where you can leave your mark. It's like working for a startup but backed by a big corporation. Grow your skills with a brand that's expanding on its journey to be the destination for value jewellery in Australia. Discounts on our beautiful jewellery, so you can sparkle too! A supportive, inclusive workplace that offers flexible hours and a hybrid work-from-home and office model. Apply now to join the Bevilles family – Bring in the Bling! (P.S. No agencies, please!)
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