Crm Manager

BruntWork | Full time: 35 paid hours per week or more
Job Category Operations and Project Management Work Timezone - Must be a City eg London Sydney Work Schedule Fixed Schedule Remote Job Industry Other Job DescriptionThis is a remote position.
Job Highlights: • Permanent work from home
• Schedule: Monday to Friday 9:00am to 6:00pm Sydney time ( 7AM - 4PM PHT)

with 1 hour unpaid lunch break
Responsibilities: • Manage and optimize the company's use of Monday.com across all departments
• Integrate Monday.com with the company's WordPress website for seamless data flow
• Create and manage automations for various business processes including enrollments, accounts, and departmental workflows
• Implement marketing automation strategies, including email and text message communications
• Update and manage the functionality of the WordPress website
• Develop and implement systems for automated parent communications about student progress
• Optimize inquiry and follow-up processes using CRM tools
• Continuously improve and streamline business operations using Monday.com and other relevant tools
Requirements • Expert-level knowledge of Monday.com

• Proficiency in WordPress, including backend management

• Experience in CRM management and optimization

• Strong understanding of marketing automation principles

• Ability to create and manage complex automations and workflows

• Excellent problem-solving and analytical skills

• Strong communication skills to liaise with various departments and stakeholders

• Proactive approach to identifying and implementing process improvements

• Manage CRM and website functionality across all departments of the business

• Collaborate with marketing, enrollment, accounts, and other teams to optimize processes

• Continuous improvement of systems and processes as the business evolves


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