The Business Development Manager role is vital to explore business opportunities and to expand our clientele. Central to the role is the development and successful implementation of effective sales strategies.
The goal is to drive financial growth by sustainably increasing sales and building dynamic client relationships while ensuring adherence to legal and ethical standards and Crisis Group policies.
The Business Development Manager reports directly to the General Manager and must protect and promote Crisis' best interest at all times.
SPECIFIC OBJECTIVES Possess a full understanding of Crisis business products and value proposition Increase customer portfolio by promoting the company's services Develop strategies focused both on revenue growth and customer satisfaction Research business opportunities and viable revenue streams Ensure sustainable business margins are continuously maintained Prepare and present professional business proposals Undertake cold calling, ensuring call targets are achieved Collaborate with clients to identify and meet their objectives Manage and develop relationships with allocated existing clients Provide after-sales support through account management Record all sales activity in the CRM system Report on sales, growth and SWOT analysis to the General Manager Keep abreast of industry trends and their effect on Crisis WORK HEALTH AND SAFETY (WHS) RESPONSIBILITIES Comply with WHS policies, procedures and safe work practices Adopt work practices that support WHS programs Ensure that any hazardous conditions and injuries are reported immediately Participate in meetings, training and other health and safety activities Cooperate with Crisis in relations to activities taken to comply with WHS legislation SKILLS, EXPERIENCE AND QUALIFICATIONS Demonstrate ability to manage multiple projects and meet competing deadlines Demonstrate exemplary communication skills Preferably proven work experience in transport & logistics Proactive conflict resolution and strong analytical skills Ability to self-motivate, excellent time management and organisation skills Strong written and oral communication skills Strong stakeholder management skills and the capacity to develop internal and external professional networks Experience in achieving and exceeding revenue targets Proven history with design and implementation of business development strategies Proficiency in MS Office and experience working with CRM software The Business Development Manager will conduct in-house training with other staff or consultants on any of the above areas. Occasionally the Business Development Manager may be required to perform tasks outside the scope of their role to support staff leave or other company requirements.
CRISIS VALUES PROFESSIONAL GROWTH, DEVELOPMENT AND CROSS-SKILLING. Seniority level Entry level
Employment type Full-time
Job function Business Development and Sales
Industries Transportation, Logistics, Supply Chain and Storage
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