Cricket Nsw | Senior Product Manager - Participant Experiences

Details of the offer

Senior Product Manager - Participant Experiences Working for Cricket Australia means that you become a part of Australia's proud history and help us look toward the future. We are seeking to drive bold, transformative change in digital experiences, junior participation, culturally diverse inclusion, gender equality and sustainability, whilst also reimagining the W/BBL, building player connection through storytelling and playing our part in developing the game globally. Our purpose is clear; to unite and inspire everyone to love and play cricket. Cricket is so much more than just a game; it brings people together and binds us all through our shared experiences. This is your opportunity to join a purpose led organisation that truly makes a difference to Australians. ABOUT THE ROLE We're looking for a passionate and driven Product Manager with a deep understanding of the product development life cycle, strong Business Analysis skills and great stakeholder engagement experience to join our Digital, Marketing, Comms & Customer Experience department. This role is critical in driving forward Australian Cricket's strategy, focusing on delivering brilliant digital experiences for our grassroots volunteers and participants across Australia. Reporting to the Group Product Manager, you'll be responsible for supporting and driving the ongoing development of the 'Play' portfolio of products which include the Play Cricket App and Website, and a new Digital Schools Challenge program. These products play a critical role in engaging the grassroots cricket community across the country, and enabling the acquisition and retention of participants. Our strategy has a significant focus on inspiring the next generation to love our game, and this role will be central in evolving our digital offering to better engage kids and youth. You will be working cross-functionally across the business with a focus on supporting our Community Cricket department along with Australian Cricket's State & Territory associations. This is an incredible opportunity to join a purpose-driven organisation. Uniting and inspiring communities through cricket is our culture, and we've never been prouder of the role our people play in making cricket a sport for all Australians. Key responsibilities: Manage the digital products within the 'Play' portfolio to achieve annual targets and KPIs as part of our business strategy. Work closely with our Community Cricket department, State & Territory associations to help develop and support our 'Play' portfolio products. Develop a deep understanding of customer needs (participants and their family & friends) to develop and groom product roadmaps. Work with our Product and UX teams to define features for our Play portfolio products. Represent platform features, enhancements & changes into CA's product & technology delivery teams. WHO WE ARE LOOKING FOR Min 5 years' experience in Product and/or vendor Management. Relevant tertiary qualifications: Information Technology, Product Management. A passion for sport and the positive impact it can have on communities. Desirable but not essential to have a deep understanding of Cricket and how it's managed at a grassroots level. Desirable but not essential to have experience building products and services that engage children and their parents. You will have a strong commercial and marketing mindset to continually identify opportunities to drive business value from our digital audiences. A moderate level of technical expertise and understanding of how mobile apps and web apps are built. Experience with Agile software development practices and systems. Excellent communication skills to provide clarity on product strategy, customer & business needs, feature showcases etc. to a wide range of groups from development squads to executive leadership forums. Excellent interpersonal skills to build strong and effective relationships with internal teams and third-party partners. WHAT'S IN IT FOR YOU? Our employees at Cricket are gifted an additional week of leave at the end of the season! Tickets to the Cricket for you to take your friends and family and experience Australia's favourite game! A flexible working environment, meaning we strike the balance of what you need and what works for the business (this isn't limited to working remotely). Discounts from our partners such as ASICS and salary packaging options. A multitude of leave types including paid parental leave and volunteer leave. OUR CULTURE Cricket is a sport for all Australians and our workplace reflects that. We recognise our differences are our strength and a diverse and inclusive workforce is fundamental to our success. We strongly encourage Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, people of colour, gender, LGBTIQ+ people, people with diverse religious beliefs and people with a disability to apply. Our culture is founded on our values: Aspire Lead together Australian Cricket, including Cricket Australia, is committed to being a child safe organisation and requires all team members to hold a valid Working with Children Check. If you need assistance or adjustments to fully participate in the application process, please contact Please submit your application via the link by 5pm Tuesday 31st December. In the meantime, follow us on our socials via Instagram@cricketaustralia, via X@cricketaus and via our website #J-18808-Ljbffr


Nominal Salary: To be agreed

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