Credit Controller

About the Opportunity We are on the lookout for an experienced Credit Controller based in Heatherton on full time basis.
This role has a direct reporting line into the Accounts Receivable Team Leader.
The Credit Controller will be responsible for the prompt collection of monies from accounts within a designated ledger along with responsibility for the application of IHG Collection Policy & Procedures.
In this Role Responsible for the collections of monies due to IHG from accounts, including the prompt and regular follow up of monies owed, reconcialiations and resolution and/or escalation of customer enquiries.
Responsible for assisting the AR Team leader with monthly AR functions such as Weekly/Monthly Statements, mid and end of month journals and end of month roll over.
Responsible for recommending 'late payment', 'stop supply' or legal action on delinquent accounts.
Ensure adherence to current IHG Collection Policy and Procedures.
Undertake other "adhoc" duties in relation to credit and risk.
You're Likely a Match If Strong customer focus Ability to work under pressure and thrive in a challenging environment Excellent written communication skills and attention to detail Solid understanding of ERP systems 5+ years' experience in a credit collections role Exceptional Communication Skills, able to build effective relationships at all levels Previous experience managing a team in a high-performing environment is a plus.
Life at Metcash Experience a supportive and flexible work environment.
We are a FlexReady accredited workplace!
Enjoy a 5th week of annual leave every year after your first year.
Benefit from 2 well-being days and 1 volunteer day annually.
An abundance of learning, development, and career growth opportunities.
12 weeks of gender-neutral paid parental leave for primary carers.
Proudly awarded the "Bronze Employer for LGBTQ Inclusion".
Recognized as the 74th in the "Equileap Top 100" globally for initiatives on gender equity.
A neutral gender pay gap of under 5% as published by WGEA 2022- 2023 Gold accreditation by Mental Health Australia.
Incredible value discounts and perks through our team member app, "Our Local"