Job DescriptionDevelop and monitor a credit control system.
Review credit applications and credit references to set credit limits and ensure credit worthiness.Responsible for taking the credit decision based on credit control policies and procedures.Establish the Credit Control department's plan, policies, and manuals; identify, assess, and monitor controls arising in the lending cycle.Perform credit control-based process mapping on all working procedures to identify weaknesses in the internal control environment and present recommendations.Report on the performance of all classified (including watch-list/PAR) accounts, restructured/rescheduled loans, and accounts suggested to be written off, initiating/suggesting remedial actions in the form of rigorous follow-up, downgrading, provisioning, restructuring, rescheduling, write off, etc.Perform analysis on the quality of the portfolio, monitor, and assess active accounts to reduce or prevent bad debt losses to ensure that overall business plan objectives are met and advise management through timely reports.Analyze the unsecured lending portfolio and continually optimize credit controls strategy for fraud and collection.Oversight of policy and governance framework, practices, and standards to ensure effective credit control management and foster the company's potential to meet its sales.Evaluate the credit process flow to identify opportunities for improvement and coordinate the implementation of the corrective tools.Monitor and review credit officer productivity levels and advise Commercial and Operations for appropriate action.Supervise the accomplishment of the credit exposure and authorization limits and generate periodic reports on results.Improve the effectiveness of the collections and recovery processes through proper segmentation and transactional analysis tools.Manage a team of Credit Control Officers.Job RequirementsBachelor's degree in a relevant field (business administration, economic development, economics, etc.
).Preferably proven work experience in the financial services sector (banking background is preferable).At least five years' experience in the areas of Credit Control, Internal Audit, or any relevant field.Ability to lead and motivate a team, including goal setting and performance management.Good business acumen for problem solving.Confidence to deal with a range of stakeholders.Data analysis skills.Good knowledge of work processes.Excellent report writing skills.Sufficient level of computer literacy (Microsoft Office).Excellent command of spoken and written English.Communication, time management, and customer service skills.Flexibility, integrity, enthusiasm towards work, high confidentiality. #J-18808-Ljbffr