Hi, I'm Richie, Lending Manager at Heartland Bank.
We're looking for an exceptional Credit Assessor to join our dynamic Melbourne-based team.
Is this your next role? As a Credit Assessor, you'll manage a pipeline of new and existing customer reverse mortgage applications, guiding them from application through to approval.
This includes conducting detailed credit assessments and making decisions within your Delegated Credit Authority.
Your approach will be characterised by diligence, speed, and proactive engagement with prospective borrowers.
Does this sound like you? You're deeply customer-focused with a background in credit.
You excel in interpersonal interactions, navigating diverse personalities with confidence.
You collaborate effectively with your teammates and across departments to achieve great outcomes.
As a team player, you'll have: Exceptional communication skills, both written and verbal. Ideally, a tertiary qualification in a business-related discipline. A proven ability to innovate and think creatively to solve challenges. Strong skills in building and maintaining stakeholder relationships. A commitment to customer-centric practices, ensuring the best outcomes for our clients. A bit about us and what we do
At Heartland Bank, we focus on providing Australians with specialist banking products that are the best or only of their kind.
We do this digitally so our customers can spend more time on the things that matter most - instead of waiting in a queue to speak with someone at a bank.
We're well-established in Australia and have been serving Australians since 1971.
We're the leading provider of reverse mortgages, and through StockCo, we're a leading provider of specialist livestock finance.
We're part of the Heartland group of companies which has more than 145 years of experience in financial services.
Heartland is listed on the New Zealand and Australian stock exchanges (NZX/ASX: HGH).
Can you see yourself here?
Our values define who we are.
We're innovative and always evolving.
We work together as one team and have big ambition.
We offer real opportunities for learning and career development.
You can also get involved in driving change through our internal groups, including our rainbow committee, Growing Families, wellbeing, and sustainability groups.
Our perks include flexible working and monthly social activities.
Diversity & inclusion
We're proud to celebrate the many characteristics that make us different.
We're committed to improving the inclusiveness of our workplace, enabling our people to be authentic and helping us better understand and respond to our customers.
We're an equal opportunity employer and we strongly encourage everyone to apply.
Feel free to share your pronouns in your application.
Keen to learn more?
To learn more about us, check out our website heartlandbank.com.au or follow us on LinkedIn linkedin.com/company/heartland-bank-Australia.
Please note you must be eligible to work in Australia.
The internal job title for this role is Credit Analyst.
We are advertising this role as a Credit Assessor to better reflect the role in the market. Reference #: 5488
Posted on: 22 Oct 2024
Closes on: 22 Nov 2024 09:00
Location(s): Melbourne
Expertise: Accounting/Finance, Administration & Office Support, Customer Service, Reverse Mortgages
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