Is 2024 your year for a new challenge at ING, Australia's most recommended bank?The ING Customer Operations Team is looking for an experienced Credit Assessor to join our Priority Commercial Mortgages team in Sydney.This is a permanent, full time role where you'll be working as part of a vibrant team. Day to day you'll assess credit/loan applications secured against commercial property for new or existing Small & Medium Enterprise (SME) customers, whilst delivering exceptional customer service. ING currently operates in Consumer, Residential and Commercial markets.You'll be joining a fun, collaborative, and fast-paced team environment. There will always be opportunities to learn and grow in the role, and the Credit Assessment team is considered a great talent cultivator with team members often being promoted into all areas of the business.What you'll doWork through credit worthiness assessments for New or Existing customers seeking finance for up to $5m.Be provided an opportunity to obtain a Delegated Lending Authority of up to $5m.Proactively re-package and communicate deal options to achieve the desired credit outcome.Adhere to all audit and compliance requirements to prevent exposure to unacceptable risk.Ensure that all credit applications are completed within the appropriate time frame.Provide outstanding customer service to ING Customers/Brokers, and resolve loan enquiries, appeals or complaints in a timely manner.What we're looking forStrong experience in Commercial lending, in a Credit Assessment role or similar.Demonstrated experience in the credit assessment of business entities (companies, trusts, proprietorships, sole-traders).Previously held a Delegated Lending Authority (DLA) of at least $2m in Residential or Commercial lending.Strong analytical, reasoning and problem resolution skills, with the ability to consider and integrate a broad range of factors in structuring and making decisions.Ability to demonstrate a high level of attention to detail.Effective coordination and communication skills to confidently liaise with all stakeholders.Excellent customer service ethic with a delivery focus mind-set.What's in it for you?Drop everything and learn with over 16,000 professional and personal development courses to choose from.Discounted ING Health Insurance.An additional Rest Day to support your wellbeing.An IMPACT day to volunteer on approved sustainability activity.About UsAt ING, we want to make life simpler and more worthwhile – for everyone who banks with us, for the people who work with us, and the community at large, too.When you come to work at ING, you're joining a team where individuality isn't just accepted, it's encouraged. We've built a culture that's fun, friendly and supportive – it's the kind of place where you can be yourself and make the most of whatever you have to offer.We give people the freedom to think differently, take ownership of their work, and make great things happen. We're here to help you get ahead. And with our global network, there's plenty of scope to take your career in new directions, perhaps even ones you've never considered.We are all about celebrating success and as a result we are proud to be a WGEA Employer of Choice for Gender Equality and a certified Family Inclusive workplace.Sound like the kind of place you'd feel at home? We'd love to hear from you.Need more?Contact Sabrina Huynh, ****** close Thursday, the 10th of October.Still in two minds?At ING, we know that diversity drives innovation. Research reveals that 60% of women and underrepresented groups may pause at this stage, even after starting their application. Don't miss out on the opportunity to bring your unique perspective to our team - submit your application today!
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