Job DescriptionCRA ManagerPermanent full-time role with competitive remuneration and benefitsLocation: Macquarie Park Office, NSWTravel: 20-30%Manage and support an agile and passionate team of CRAsUpskill and growth in an area you're passionate about, whilst being fully supported and encouragedThis role will be key to ensure strong monitoring in our clinical trials. Under the oversight of the Head of Site Management and Monitoring, the person is responsible for managing a team of 6-14 CRAs and ensuring excellent study and site performance with strict adherence to local regulations, company SOPs, and ICH GCP.As line manager, the role is critical to continuously develop key talents by providing training, support, and mentoring to the CRAs and properly managing situations of low or non-performance. The role will work at the country level with other local stakeholders e.g. CRM and COM Leads to ensure alignment and development of the country capabilities. The role will collaborate with country PLMs to ensure alignment across all monitoring functions. The person contributes to HQ capacity/resource planning activities to ensure efficient allocation of resources and work.What You Will DoResponsibilities include, however not limited to:Work allocation, staff development, and performance appraisal.Provide input for capacity planning, including reporting of current manpower and forecasting of CRA capacity and needs, to provide efficient use of resources.Work with CRAs, PLMs, and other functions to ensure consistency of processes and protocol implementation across the country, to reduce variability and provide predictability.Interact with sites as needed to resolve site or CRA operational issues to meet commitments in a timely manner in coordination with the study CRM.Attend local Investigator Meetings if requested to.Interface with GCTO partners on clinical trial execution.Escalate site performance issues to HSMM, Clinical Research Director (CRD), and other relevant stakeholders.People and Resource Management:Manage CRA – career development, performance reviews, and including addressing low performance situations and taking appropriate actions.Support and resolve escalation of issues from CRAs.Liaise with local HR and finance functions as required.Contribute to HQ capacity/resource planning activities to ensure efficient allocation of resources and work.Manage local conflicts between resource and work.Provide training, support, and mentoring to the CRA to ensure continuous development.Ensure CRA compliance with corporate policies, procedures, and quality standards.CORE Competency Expectations:Ability to work independently and in a team environment.Excellent people management, time management, project management, and organizational skills.History of strong performance.Skills and judgment required to be a good steward/decision maker for the company.Fluent in Local Language and business proficient in English (verbal and written).Excellent working knowledge of all applicable ICH/GCP regulations and good documentation practices, and ability to work within these guidelines.Expertise in and excellent working knowledge of core trial management systems and tools.Behavioural Competency Expectations:High emotional intelligenceStrong leadership skills with proven success in people managementExcellent interpersonal and communication skills, conflict managementDemonstrated ability to build relationships and to communicate effectively with external customers (e.g. sites and investigators)Influencing skillsWhat You Must HaveBachelor's degree in ScienceAdvanced degree, (e.g. BA/BS or higher) with a strong emphasis in science and/or biology, preferredSolid prior experience within Clinical ResearchPrior experience as CRA monitoring clinical trialsLine management experience preferred or at the minimum team leader experienceWhat You Can ExpectWork autonomously whilst being supported, encouragedExposure to upskill and developExcluded:No relocation offeredNo VISA sponsorship availableWe are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.Current Employees apply HERECurrent Contingent Workers apply HEREEmployee Status: RegularRequisition ID: R327423#J-18808-Ljbffr