Coventry Group Ltd | Service Administration Supervisor

Details of the offer

Seeking an experienced Administration Supervisor to join our busy Redcliffe team!
20th December, 2024 With a national network across Australia, Cooper Fluid Systems provides hydraulic, pneumatic, lubrication, and fluid transfer solutions to customers throughout Australia. If it involves moving oil, grease, water, air, or fuel, we take pride in being able to design a system for it. We are recognised as an industry leader across the mining, construction, manufacturing, agriculture, and defence industries.
About your new role This is your opportunity to make a difference and help drive the success of the team. Reporting to the Service Manager, this role is a key link between the workshop and the customer and is an integral part of securing revenue for CFS to meet its budget targets.
Responsibilities Perform ongoing supervision of workshop administration team Be the point of escalation for any issues that have a great level of complexity Support and mentor colleagues when necessary Monitor the centralised workshop mailbox and ensure that emails are processed in a timely manner Ensure that jobs in workshop dashboard are maintained, with aged jobs monitored and actioned accordingly Plan and schedule the allocation of labour and parts for jobs to satisfy customer requirements What you'll need to succeed To succeed in this role, you will enjoy leading a team and mentoring your colleagues. Ideally, you will have prior experience in a similar role within a workshop environment. Additionally, you will have:
The ability to achieve outcomes with changing priorities A professional approach to customer enquiries Proven experience in the use of Microsoft Office suite of programs High level organisational skills The ability to communicate effectively and professionally in a fast-paced environment What you'll get in return An attractive remuneration package including incentive plan and rewards Long-term career opportunities A supportive team environment If you believe you have the drive and determination to succeed in this role, we would like to hear from you!
Cooper Fluid Systems is an Equal Opportunity Employer.
Cooper Fluid Systems is committed to safe work practices and a safe working environment. Considering the duties associated with this role, potential employees may be subject to a pre-employment medical, drug and alcohol testing, and a police check.
Privacy Statement: Cooper Fluid Systems is committed to protecting the privacy, confidentiality, and security of personal information provided by yourself to the Group. As such, all information provided will be stored and maintained according to the legislative provisions of the Privacy Act and any other relevant legislation.

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