Our Federal Government client based in Canberra currently has the requirement for a Course Coordinator to join their team for an initial contract of 8 months with a potential extension of 24 months, with the role commencing 9th December 2024 - pending all pre-employment checks.To be successful for the role you must have the following requirements:Security Clearance - NV1 Essential (you will not be considered if you do not meet this criteria)Position summary:The Learning Business Operations Section (LOS) within the Diplomatic Academy (DAC) in the Department currently has a requirement for an APS 4 and beginner APS 5 level Course Coordinator for an initial 8 months (to 30/06/2025) with a potential for two 12 months extensions.The Course Coordinator is responsible for the comprehensive management and coordination of academic courses, ensuring their effective planning, execution, and evaluation. This position plays a key role in facilitating communication between various facilities of the DAC, students, and administrative counterparts to ensure course delivery.The Course Coordinator will manage course schedules, handle student inquiries, assist facilitators, and ensure compliance with institutional and academic policies of the entity. This position may include other administrative duties as required.Key responsibilities:Course Coordination (75%)Course Planning and Scheduling: Manage course schedules, ensuring alignment with academic calendars and DAC guidelines.Facilitator Support: Act as the primary point of contact for faculty managers and facilitators, providing administrative support, ensuring course materials are prepared, and assisting with classroom and online setup.Student Engagement: Respond to student inquiries, provide guidance on course-related issues, and facilitate communications between students and the DAC.Course Evaluations and Feedback: Administer and track student course evaluations, gather feedback, and provide reports to faculty managers and administrators as required to ensure continuous improvement.Resource Coordination: Coordinate course resources such as textbooks, digital material, and any additional instruction tools needed by facilitators.Learning Management System (LMS) Administration: Assist in the administration of the LMS, including uploading course materials, tracking student progress, and basic troubleshooting.Academic Report Maintenance: Ensure accurate record-keeping of course rosters, grades, and other essential academic documentation.General Administration (25%)Financial Management: Assist with financial tasks such as tracking expenditure, processing invoices, and managing payment to external vendors. As required (but rarely), assist in reconciliation of accounts and preparing financial reports and forecasts.Procurement and Contracts: Assist in procurement activities and manage vendor contracts with department policies.Concierge and Support Services: Provide concierge support to the DAC, facilitators, or visitors, including managing logistics and catering.Administrative Support: Perform a variety of general administrative tasks, such as record-keeping, filing and handling correspondence, and ensuring smooth day-to-day business operations (including management of shared mailboxes).Other Duties as Assigned: Undertake additional responsibilities as required to support the broader objectives of the LOS/DAC.Note: The primary focus of this position is course coordination, but flexibility is required to assist with other duties as necessary to support the department's needs.Skills and experience required:Experience in course coordination or academic administration including strong attention to detail.Proficiency in LMS administration or ability to quickly learn.Effective stakeholder management with effective verbal and written communication.Adaptability to change, including the ability to multi-task and prioritise.Excellent organisational and multitasking ability.Competency in financial tasks, budgeting, and procurement (desirable).If this sounds like you and you currently have experience and hold the required Security Clearance of an NV1 please apply - Closing date 28.11.24.
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