About EDU EDU is an ASX-listed provider of tertiary education, specialising in Health and Community Services.
We foster meaningful careers through high-quality education across our campuses in Sydney, Melbourne, Brisbane and Adelaide:
Australian Learning Group (ALG): VET provider for international students.
Learn more about ALG.
Ikon Institute of Australia (Ikon): HE provider for domestic and international students.
Learn more about Ikon.
About the Role We are seeking a dedicated Course Advisor / Sales Advisor (Domestic Students) to join our team in Sydney.
Reporting to the Manager, Course Advisors, this role is pivotal in generating domestic student enrolments for EDU's higher education entity – Ikon Institute of Australia (Ikon).
The successful candidate will provide accurate and timely information to prospective students, assist them through the enrolment process, and support their journey from initial inquiry to enrolment.
Key Responsibilities: Domestic Student Recruitment: Provide detailed course and enrolment information to prospective students via phone, email, SMS, and LiveChat. Manage leads, ensuring timely and accurate responses, and support enrolment completion. Track and monitor the lead funnel, record data in HubSpot, and assist with "Product Discovery" sessions. Collect feedback and market insights, attend recruitment events, and collaborate with the Admissions team. Operational Reporting: Prepare and review reports on lead funnel performance and identify areas for improvement. Report student feedback and suggest process enhancements. Other Responsibilities: Contribute to team goals, build stakeholder relationships, and ensure health and safety compliance. Perform additional tasks as directed by the Manager, Course Advisors. Education, Experience, and Skills: Bachelor's degree or higher in a related field. 3+ years of sales experience in higher education industry Demostrated experience enroling students in master's qualifications or similar Proven success in achieving sales targets and understanding regulatory frameworks including the Higher Education Standards Framework (Threshold Standards) 2021 Experience with CRM software like HubSpot, and strong communication, interpersonal, and detail-oriented skills. Why Join Us? Paid birthday leave. Training and development opportunities. Reward and recognition programs. Breakfast supplies on campus. Year-round engagement events. Fun and diverse working environment. CBD location with easy access to public transport. Diversity & Inclusion We celebrate diversity and are committed to reflecting Australian society to better serve our students.
We encourage applications from Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disabilities, sexually and gender diverse people, and individuals of all ages.
Next Steps Apply online or send your resume and cover letter to ****** .
Only applicants with the right to live and work in Australia will be considered.
Shortlisted candidates will be notified.
We look forward to receiving your application and potentially welcoming you to our team!
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