Your role as a Pathology Courier Dispatch In this varied role as Pathology Courier Dispatch based in our QML Laboratory in Murrarie, you will be responsible for assisting with the smooth running of our courier network in Queensland as they pick-up and transport Pathology Samples, Specimens, Blood/Blood Products, X-rays, Vaccines and clinical waste, as well as taking on the role of Courier to assist when needed.
You will be the backbone of the courier network, organising and prioritising the courier jobs, involving creating jobs on the system, taking calls from customers, answering calls from couriers and other departments to coordinate courier pickups, monitoring alarms through the QML network, as well as assisting with other administrative duties.
In this unique role you will also have the opportunity to be trained in cutting edge AI software within the Laboratory.
Your key responsibilities will include: Creating, organising and prioritising courier jobs determined by level of urgencyLiaising with laboratory staff, couriers, and other departments to ensure the smooth running of the courier networkLiaising between Referring Medical Practitioners and the Medical Liaison Officer with regards to store ordersMaintaining patient confidentiality and integrityAssisting with other ad-hoc administration dutiesCompliance and adherence with Policies and Procedures, Work Health and Safety Procedures and Quality Assurance processesExcellent time management skills, juggling up to 30 stops per dayPhysical capability to be able to handle equipment weighing regularly up to 10kg -15kgThe ability to follow instructions and use initiative to make sound decisionsAbout you You have the ability to pick up and navigate systemsYou work well in a fast-paced environment, to ensure high quality & timely resultsDemonstrated customer service and stakeholder management skillsYou work well in a team, as you play an important part in the wider pathology divisionValid open Australian driver's license with an excellent driving recordPrevious Pathology Courier experience is considered highly advantageousYou must be an Australian citizen or permanent resident or a New Zealand citizen, or hold a valid visa with permission to workRequirements 2 Covid vaccines are required in this role, as well as other vaccine preventable disease evidence such as Hepatitis BAbility to work on a Saturday, with a rostered day off in the weekAbout Us QML Pathology is a part of Healius Ltd., an ASX listed business and one of Australia's leading healthcare companies and provider of private medical laboratory & pathology services.
Healius has an expansive network of over 100 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia.
We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia's largest and most complex private and public hospitals, to small Indigenous Australian communities.
Benefits and Wellbeing As part of working for Healius, you will have access to a range of benefits including: A marketplace of exclusive discounts and vouchers from leading Australian and online retailers.Corporate health insurance discounts, banking benefits and novated leasing consultations.An e-learning platform with access to a library of courses and learning paths.An Employee Assistance Program dedicated to employee health and wellbeing provided by professional coaches.Fitness Passport – access fitness centres across Australia at a subsidised rateCareer growth opportunities across the Healius networkBeing a part of a large ASX-listed organization focused on delivering positive outcomes to all AustraliansOur commitment to diversity and inclusion QML Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.
How To Apply Please click the 'Apply Now' button to complete the pre-screening questions and submit your application. If you would like further details please email . We are a 2024 Circle Back Initiative Employer – we commit to respond to every applicant.
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