LGT Crestone was formed around a clear and uncompromising vision – to bring global best practice in building institutional quality investment portfolios to Australian clients. With a shared passion for building an uncompromised business – we created something new from the ground up. A chance to leave behind the things that weren't working, while enhancing the things that were. Our authentic and personalised client-first commitment. Our entrepreneurial spirit. Our focus in best-in-class advice. And our intimate understanding of the Australian private wealth landscape. In 2022 we became a part of the LGT Group, who shared our entrepreneurial spirit, long-term approach and private-ownership model. Today, with the global expertise, stability, and capability of LGT behind us, we can work without being reliant on markets or margins, with a singular focus on giving our clients the advice and deep expertise they need for generations to come. Your ResponsibilitiesReception DutiesFirst port of call for all clients entering the reception areaEnsure that every phone call is handled in a courteous and professional manner and that all visitors are appropriately and swiftly attended toResponsible for directing inquiries accordinglyResponsible for booking and managing all client meeting roomsLiaising with the staff to keep them informed of arrival of guests/clients and any changes in room availabilityEnsure the efficient processing of incoming and outgoing mails as required, updating tracking registryResponsible signing for incoming parcelsEnsure that the entry desk premises and reception area are kept tidy and clean at all timesDaily setup of reception areas, newspapers on coffee tableSetup of video conference and conference call meetingsResponsible for checking the state of stationery and equipment in the reception area and if found to be low on stock/order stockEnsure records are kept properly so that they can be easily retrieved for review when needed by relevant personnelAdministration SupportProvide administrative support to Head of Facilities and other departments, including liaising with office suppliers and providers to replenish stock, fix broken office items and furniture, order deliveries.Maintain an adequate inventory of office supplies, ensure office supplies are kept stocked and order as necessaryProvide administration support to Executive Leadership TeamAssist in coordination of client functions and marketing events in conjunction with the Business Manager and Event ManagerAssist in housekeeping of the office as requiredManagement of staff access cards and monthly reportsPhone coverage for Adviser Associates as requiredBack up for the Executive Assistants as requiredEnsure complaints are dealt with satisfactory, or passed to the appropriate ManagerClient Kitchen and Serving, Backup Support When RequiredMaintain and update inventory for food and kitchen supplies, ensuring everything is fully stocked for the following dayMaintain first aid supplies for First Aid KitOrdering of catering from external suppliersOversee and provide food and beverage service including:General waiting dutiesResponsible Service of AlcoholMaintaining supply and orderingAssist with preparing and presenting food, including silver service where requiredFollow safe food handling proceduresMaintain clean and tidy dining/kitchen areasComplete all required food safety training to meet company compliance standardsProvide feedback on health, safety and securityReport all incidents immediately and identify and report all hazardsAdhere to and maintain Food Handling standards at all timesFacilitiesMaintain office facilities – lodge Tenant Service Requests for lights, AC, secure bins and events etc.Lead the building evacuation drill processMaintain catering and staff kitchen equipment – coffee machinesManage desk moves with the support of maintenance for heavy lifting and IT staff for desk equipmentProvide adhoc facilities support to Head of FacilitiesAbout YouExperience within a similar role in a corporate environmentIntermediate skills with Microsoft Word and ExcelLGT Crestone is committed to the ongoing development of their employees. Your development will be managed and tailored to your role and future career path.
LGT Crestone is an equal opportunity employer committed to embracing a diverse and inclusive work environment. We aim to attract and retain the best people regardless of their gender, marital/parental status, ethnic origin, nationality, age, background, disability, sexual orientation and gender identity.
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