Permanent
Sydney - Full Time - Onsite - Associate
Deliver service to the diversified business operations of PwC and to our ClientsWork collaboratively across the various Enabling Functions Teams that provide support to our front of house operations.About The Role Our Workplaces team is expanding and we're looking for a Corporate Receptionist to join our vast community of solvers.
The Workplaces team brings our purpose to life by working at the very heart of our business as innovators across all administration and service areas relating to PwC's Client floors.
The team is responsible for managing reception and welcome crew services at PwC offices/sites and providing client meeting room support.
You'll help solve complex problems by using your skills in:
Customer ServiceBooking ManagementOperational CoordinationAttention to DetailEffective Communication In our Workplaces team, your impact will be seen by:
Providing customer service via phone, walk-ins and emailProviding one on one assistance to partner, staff and clients, and guide/advise on suitable spaces and possible optionsAssisting with enquiries, processing and confirmation of bookingsLiaising with internal and external stakeholders to ensure all requirements are in place for successful and seamless meetings or eventsEnsuring the smooth operation of in-house meetings / events and spaces through coordination and communication and attention to detailCollaborating with PwC hosts and bookers to maximise the Client ExperienceEnsuring all guests and staff receive an exceptional and professional experienceCommunicate efficiently and effectively with all stakeholders to ensure a coordinated service is providedAdministrating needs during meetings are supported where possible i.e.
photocopying, phone assistance etcMaintaining data integrity of systems and reference toolsIdentifying and report maintenance issues as requiredUndertaking reporting as requiredUnderstanding PwC and its office operations and refer queries to the most appropriate team or individualIdentifying areas for improvement, possible solutions and escalate as appropriate and engage in change and improvement initiativesMonitoring and ensure the correct and proper presentation of facilities at all timesOther ad hoc duties relating to room refurbishment and room catering as required from time to time About PwC At PwC, we are a human-led, tech-powered community of solvers.
We approach problems with curiosity, collaboration and willingness to challenge the status quo to develop innovative solutions in partnership with Australian businesses and not-for-profits.
Together, we strive to make a positive impact and drive meaningful change.
That's where our people come in.
Whether you're just beginning your career or have plenty of experience under your belt, we believe your unique perspective can help us to deliver valued insights that make a real impact.
Here, you'll be surrounded by peers who have your back and leaders who support you, in an environment that encourages continuous learning and growth.
Your Benefits Health and lifestyle perks like a wellness credit and discounted membershipsGender inclusive 26 weeks paid parental leaveWorld-class development opportunities to accelerate your careerStrong mentors, meaningful work and plenty of networking opportunities Our commitment to diversity and inclusion We empower our people to use their creativity, authenticity and human differences to be champions of change and challenge our thinking.
At PwC, we understand that diverse perspectives are necessary for solving complex problems.
We believe that for diversity to truly flourish, it must be nurtured in an inclusive environment.
That's why we are committed to fostering a workplace where everyone feels valued to thrive.
PwC is committed to making our recruitment processes inclusive, so if you need reasonable adjustments or would like to note which pronouns you use at any point in the application or interview process, please let us know.
Pat Castro is the Recruitment Manager for the role.
As the team experiences high volumes of applications, we appreciate your patience to allow for a timely and fair process for all. Between 23 December and 5 January, we encourage our people to take time to recharge and log off for their own wellbeing.
As such, the firm is in shutdown mode between these dates, and our teams will pause reviewing applications or holding interviews.
We will resume normal operations on January 6, 2025. 588721WD #J-18808-Ljbffr