About the RoleWe are seeking a highly skilled and experienced Corporate Concierge to join our team at ISS Administrative Services Pty Ltd. As a key member of our client services team, you will be responsible for delivering exceptional customer experiences and ensuring the smooth operation of our workplaces.
Key ResponsibilitiesProvide a warm and welcoming experience for clients and visitors, ensuring their needs are met and exceeded.Manage client relationships, build trust, and foster a culture of outstanding service.Coordinate and execute events, meetings, and conferences, ensuring seamless logistics and exceptional outcomes.Collaborate with internal stakeholders to deliver high-quality services, including facilities management, cleaning, and maintenance.Monitor and maintain accurate records, reports, and documentation, ensuring compliance with company policies and procedures.Identify opportunities for process improvements and implement changes to enhance efficiency and effectiveness.Develop and maintain strong relationships with clients, vendors, and internal teams, promoting a culture of collaboration and mutual respect.RequirementsProven experience in customer-facing roles, with a strong track record of delivering exceptional service.Excellent communication, interpersonal, and problem-solving skills.Ability to work independently and as part of a team, with a focus on collaboration and mutual respect.Strong organizational and time management skills, with a focus on prioritizing tasks and meeting deadlines.Proficiency in Microsoft Office Suite and other relevant software applications.Ability to maintain confidentiality and handle sensitive information with discretion.What We OfferA competitive remuneration package, including a company laptop and mobile phone.Ongoing training and development opportunities, including access to our internal Learning Management System.A dynamic and inclusive work environment, with a focus on diversity, equity, and inclusion.Access to staff discounts with a variety of companies, including insurance and childcare.A comprehensive benefits package, including health insurance and superannuation.How to ApplyTo apply for this exciting opportunity, please click on the 'apply' link and complete the online application. We look forward to hearing from you!