Corporate Banking Services Officer

Details of the offer

Rabobank is the world's leading specialist in food & agribusiness banking. One of our key strengths lies in our people who have a deep understanding of agriculture & are committed to adding long-term value for clients. Our commitment to our employees & clients is at the heart of everything we do.
Rabobank's Corporate Banking Services (CBS) provide operational support to Wholesale & Major Agricultural Clients (MAC) Clients & Products in the areas of Loans, Facilities, Agency Desk & Value chain Finance.
Rabobank has an opening for a Corporate Banking Services Officer. You will join a highly engaged team based in Sydney who work a hybrid mix of in office & home.
In this role you will ensure that the relevant products & transactions are verified, confirmed, processed & settled in an efficient & timely manner, maintaining high standards. This is a dynamic role where you are expected to take ownership & provide a high level of client satisfaction.
Top Role Accountabilities:
Deliver a high standard of accuracy & efficiency for all Corporate Services transactions per agreed SLAs & cut off times.
Manage & maintain a client portfolio or asset class in team rotation, ensuring the client's business needs & requirements are met.
Confirmations dispatching, matching, escalating & reporting.
Monitoring of system interfaces to ensure transactions have been accurately input or interfaced.
Investigation, escalation & reporting of the various system & cash reconciliations.
Investigation & resolution of Nostro & transactional reconciliation breaks.
Liaise & assist customers on a regular basis in regard to all aspects of Corporate Lending products & services.
Develop an ongoing dialogue with the Value Chain Finance team, Corporate Lending Relationship Managers, Markets & Treasury divisions and outsourced services providers to ensure any business opportunities are being acted upon.
Continuous improvement to ensure best practices are achieved & to minimise operational risk.
To be successful you will have:
At least 1-2 years' experience in a Corporate Lending Operations role (payments & settlements experience).
Working knowledge of core banking systems such as SWIFT & T24 highly regarded.
Knowledge of Wholesale Financial products including Corporate Lending, Trade & Commodity Finance, Value Chain Finance highly regarded.
Excellent communications skills with an ability to communicate effectively & build relationships with a diverse range of clients & stakeholders.
An ability to plan & prioritise to meet strict deadlines & SLAs.
An ability to follow & adhere to processes.
Applicants must hold valid work rights for this role.
What we're proud to offer you:
Rabo@Anywhere is our hybrid way of working at Rabobank and for Australia, that means we have a blend of time working between the office and home.
Wellbeing leave . These 2 extra leave days support greater work/life balance and is just another way we are helping our employees to lead happier, healthier, and more fulfilling lives.
Education Assistance Program . Rabobank values the development of its people and has a great Education Assistance Program to assist with professional development.
Parental Leave that supports you and your family while giving you the freedom and flexibility to enjoy this special time (up-to 14 weeks paid leave).
Bonus and Additional Leave . We realise sometimes 4 weeks Annual Leave isn't enough! At Rabobank we provide an incentive for eligible employees to receive 1 extra week Annual Leave and an option to purchase another 2 weeks Annual Leave.
Extra Insurance . Rabobank recognises that employees need to protect their financial wellbeing, in the event of serious illness, injury, or even death. Rabobank provides eligible permanent employees with employer-funded Death, TPD and Income Protection Insurance.
Rabo Workplace Giving program . As part of Rabobank's global Corporate Social Responsibility, Workplace Giving aims to encourage employees to contribute to our community. Rabo Workplace Giving program matches employee donations to selected Social Partners.
Our Values
Rabobank Australia values inclusion, belonging, and positive experiences for all. Our work environment, our benefits, and the way we live our values, "Client Driven", "Responsible", "Professional" and "Cooperative" make it a great place to work. We welcome applicants from diverse backgrounds.
Applying In 5 steps
Step 1: Applying - Thanks for applying! We consider all the CVs and covering letters that we receive. After the closing date, you will hear from us as soon as possible.
Step 2: First interview - Usually you'll be meeting with your (potential) team leader and an immediate (future) colleague. We are keen to get a sense of whether you are a good fit for the position and our team. And you probably have a lot of questions too.
Step 3: Second interview - We want to speak to you a second time. In this online meeting, we will delve deeper into the details of what the job entails. Another colleague will often join the interview too.
Step 4: Offer - If you are a good match for us and we're a good match for you, then you'll receive a good offer by email. Some positions require you to undergo further assessment first.
Step 5: Screening - We assess whether you are trustworthy enough to work for Rabobank in a screening process.
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Nominal Salary: To be agreed

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