About the Role To ensure person centred, timely, high quality and cost-effective services are coordinated and provided to meet participant's needs and scheme objectives. In the role you will be able to handle complex and sensitive conversations, understand how disability impacts on daily living and identify when the individual would benefit from early intervention.
Benefits A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs 17.5% annual leave loading icare day – access to an extra day's leave Comprehensive learning and development support aligned to icare's Core Capabilities. Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards Access to our Employee Assistance Program Duties It's an exciting time at icare where no two days are the same; as a Coordinator (Rehabilitation Coordinator), Lifetime Care you will:
Use a person-centred approach to assist in identifying and reviewing the needs of participants/workers across all phases of recovery and community participation. Facilitate supports to enhance each participants'/workers' capacity to achieve their desired goals, as identified in their My Plan. Work collaboratively with internal specialist services, external case managers, health professionals and other key stakeholders to coordinate the most effective options to meet the treatment, care and support needs of the participant/worker. Apply critical reasoning and thinking within a decision-making framework in regard to approving recommendations and funding for reasonable and necessary treatment, care and support within agreed functional delegations. Manage service approvals and payments in accordance with agreed needs, assessments and plans. Skills & Experience Relevant tertiary qualifications in a health or disability discipline Strong practical experience in identifying, reviewing and coordinating services for people and families experiencing serious illness or injuries or disability. A sound understanding of the needs and perspectives of people with disabilities. Critical reasoning skills to ensure a high degree of integrity in the decision-making processes. Excellent communication skills – ability to build rapport and communicate complex information and create and nurture effective working relationships with all stakeholders. Ability to set clear expectations and engage in difficult conversations in a simple and empathetic manner. Ability to travel within across the Newcastle, New England, Hunter Valley and Northern NSW regions A current NSW driver's license. Compliance with Pre-employment checks (including Working With Children Check) Culture We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people's development so the people of NSW can thrive.
About the Company We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.
Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport or have unrestricted working rights to apply for this role.
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