Access Support Coordination (ASC) are specialists in providing their clients with the right access to supports to accelerate their independence and achieve their goals.
About this opportunity:
The Coordination Support Officer works with the ASC team through supporting them with tasks needed to meet the needs of participants and directly assisting participants as required.
Key responsibilities of this role: Assist Support Coordinators and Recovery Coaches with research for participants needs (e.g. STA, providers, AT equipment, information etc.) as required and directed by the ManagerAssist Support Coordinators with administration tasksAssist Administration Officer with tasks/actions as requiredSupport a small case load of participants with accessing supports and services as requiredAssist Participants to link in with mainstream providers and services (as required)Assist participants to understand their plans and complete all relevant NDIS reviews (as required)Complete reports as per NDIS guidelines (as required)Meet KPI (billable hours) expectations relevant to role as agreed and directed by the ManagerMaintain participants files and records including case notes of all actions completed in accordance with privacy and confidentiality legislationsTo succeed in this role you will have: Demonstrated experience in a similar roleIntermediate knowledge of the NDIS and an understanding of the role of a Support CoordinatorCompletion of Certificate III qualification in Administration or Community Services (desirable)Experience using the Microsoft Office suite and excellent general administration skillsExperience using Client Management Systems and conducting data management (e.g. inputting, reports etc) (preferred)Excellent written and verbal communication skillsWorking with Children Blue Card and Yellow Card/NDIS Worker Screening CheckDrivers LicenceWhy work with us: Flexible work options – flex day modelMonthly rostered day off – an extra 12 days off per year!Annual FREE Flu VaccinationAcademic Study Day ProgramSonder complete care platform – 24/7 supportOngoing learning and development including career growth opportunitiesCorporate Health Care PartnersTemporary Office Swap – locations across QLDRecognition – Employee of the Month, 5 & 10 year Service AwardsSanctuary Model of Care framework trainingCRUX Management Services (CRUX) provide people, compliance, and corporate services to a select number of companies. CRUX is the official recruitment partner for ASC.
CRUX and our partner companies are committed to an inclusive environment where people feel comfortable to be themselves. We want our people to feel that all voices are heard, all cultures are respected and that a variety of perspectives are not only appreciated – they are essential to our success.Apply now
Helping you live more confidently & independently, with holistic care that is tailored to your unique needs.
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