Job Title: Customer Service Specialist
Job Description: The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
This position provides customer service support and resolution of routine problems regarding the client's product or services.
Want to step into something new in 2025?
Take the leap and commence with Concentrix in this 100% work from home role, delivering services on behalf of a high visibility Federal Government Agency.
Enjoy rewarding work by providing critical inbound voice services to everyday Australians just like you.
Join a quickly growing account with huge opportunities for career growth and development.
Key Role Details: Hourly rate of $25.80 + Super + IncentivesOperational Hours: National Service Delivery 7:00am – 7:00pm (Monday – Friday)Full-time and limited Part-time roles available – PT roles must be available to attend an initial 4-week training period FT and minimum 24 hours per week post training, with availability across all days of the weekLocation: Work from Home - Every minute you're working, you're earning!Initial equipment collection requiredSuccessful applicants must be able to collect IT equipment from: Adelaide, Dandenong, Geelong, Melbourne, Parramatta, and PerthApply now for a January 2025 start!Who are you? Must be an Australian Citizen and at least 18 years of ageMust have minimum 25Mbps download and 5Mbps upload for home officePassionate about customer serviceEager to work towards goals and targetsConfident and capable in using computers and systemsExisting experience within a contact centre environment – highly desirable!Exceptional communication and interpersonal skillsWhat's in it for you? Rotating roster – No weekend work!A diverse and inclusive work environmentComprehensive paid training to get you up to speedDevelopment and career progression opportunitiesStructured support system to help you thrive in a work from home environmentConcentrix calendar of engagement eventsIf you are excited to take on a new challenge and be part of a growing team that will help create game-changing journeys for employees and customers, APPLY NOW!
First Nations people, those identifying as LGBTQIA+, females, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.
Applicants must pass a police check and other pre-employment checks, including a government clearance check.
Location: AUS Work-at-Home South Australia
Time Type: Full time
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