Add expected salary to your profile for insightsOur client is one of Australia's leading security companies with a national footprint across Australia, and they are growing! With impressive experience in delivering the highest quality of service & protecting some of the nation's highest profile sites, there are several opportunities as well as the ability to advance and progress your career.Extensive development and progression opportunities.Stability and certainty in a role.Working collaboratively to achieve a high level of service.An easy to get along with diverse team and excellent leadership.Competitive pay rates and shift penalties where applicable.We are seeking a candidate with a strong understanding of various CCTV, access control systems, and investigation report writing. This role has a rotating 12-hour roster across 7 days.In this position, you will oversee daily control room operations and incident management, monitor surveillance systems, compile reports, and ensure compliance with site policies. Your proactive approach will enhance safety across the site.Skills & experienceMonitor CCTV footage and action breach situations.Report all alarms in accordance with the level of the breach.Maintain focus and observe activities, ensuring only authorized individuals are attending client sites.Camera set up and reviews including setting alert zones and alarm schedules.Troubleshooting offline cameras.Data reporting (number plate recognition).Use computerized access control systems as required.Use appropriate methods of communication (e.g., radio, phone, logbooks) to report incidents and issues.Key criteriaPrevious experience working in Control Room Operations.Current 1E Security License.Good written and verbal communication skills.High attention to detail.Effective conflict management.Confident, friendly, and professional phone manner with the ability to remain calm under pressure.Computer literate in MS Office products and confidence to learn new systems.Your application will include the following questions:Which of the following statements best describes your right to work in Australia?How many years' experience do you have as a Control Room Operator?Do you hold a current security licence?Which of the following Microsoft Office products are you experienced with?
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