Contracts Administration (Administration & Office Support)Employment Type: Full timeWe've been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with over 115,000 team members and a portfolio of iconic brands. At Coles Group, you'll not only get to make a difference to millions of Aussie lives—you'll also get to see your impact.About the teamCentral Operations keeps our business moving. Our team supports, coaches, and empowers our retail teams across the country. We help them be at their best, so they can deliver the best experiences for our team members and customers every day.About the roleYou'll take responsibility for supporting our consumables team to deliver our contractual and operational requirements across the consumable portfolio. You'll manage day-to-day workflow with our suppliers and manage operational queries from our internal stakeholders and store teams. You will also support with documenting processes and procedures and building efficiencies within our stakeholder network.You will also:Identify and implement continuous improvement opportunities across supplier processes, contract management and management of field queries with measurable benefits.Manage and resolve escalations in a timely manner.Manage and maintain support inboxes.Build reports to support management, tracking contract performance, and driving required compliance in the field.Track and raise invoices across all contracts, including dispute resolution.About you and your skillsYou will have:Experience in a similar role in fast-paced, retail or service-based industries.The ability to quickly build strong working relationships with key stakeholders in a fast-paced and complex work environment.Proficiency with Microsoft suite, particularly Excel.A level of comfort with databases and systems.The ability to adapt combined with effective problem-solving skills.Let's keep winning togetherIf this role sounds like the one for you, have a chat with your line manager, then get your application in! If it's not for you, but sounds like one for someone you know, share it with them, and you may be eligible for a $1,500 referral bonus.Job ID: 135092We are proudly ColesColes Group is home to some of Australia's iconic and most trusted brands and is one of the biggest employers with 120,000 team members in every state and territory. Our workforce is diverse including groceries and liquor retail operations, online, manufacturing, cleaning and trolley services, drivers, supply chain, and commercial and corporate services.
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