Contract & Compliance Officer

The Federal Government appointed Country SA PHN to enhance the delivery of focused and appropriate health services to the rural communities of South Australia. The goal of the organisation is to improve the efficiency and effectiveness of health services for people particularly those at risk of poor health outcomes, improve the coordination of health services, and increase access and quality support for people. Job DescriptionThe Role The Contracts and Compliance Officer is responsible for the efficient and accurate administration of all contracts and tenders issued by Country SA PHN.
Under the direction of the Executive Manager, this role supports compliance to best practice procurement and contract management principles to deliver the greatest possible health benefits for all country South Australians through a rigorous commissioning and contracting process.
The Contracts and Compliance Officer works in conjunction with the Commissioning team and other relevant portfolios to establish and manage systems, processes and policies that advance best practice organisational commissioning.
This includes support to procurement activities and contract and performance management.
The Contracts and Compliance Officer will be responsible and accountable for delivering the following activity in alignment with CSAPHN's Strategic Priorities :
Priority 1: Commission effective and efficient services that deliver health equity Support staff, where appropriate and within expertise of the role, with regards to implementation of the Integrated Commissioning Approach within CSAPHN, including support to procurement activities and contract and performance management.Support tender approaches and processes, including participation in tender working groups, assisting documentation development, coordination of assessors, and management of tenders via TenderLink.Support contract preparation, contract variation and relevant approval processes.Work with CPMs and relevant portfolios to develop contracts, ensuring content alignment to program guidelines and ensuring clarity and consistency.Priority 2: Facilitate local capacity for the delivery of responsive, sustainable services Identify continuous improvement opportunities and develop enhancements that add value to existing processes.Priority 3: Improve people's experience of primary health care Provide support to the Executive Manager and wider Commissioning team to ensure work is prioritised according to deadlines enabling responsiveness to stakeholders and communities.Create and maintain contract reporting templates in conjunction with the Commissioning team and relevant portfolios.Priority 4: Practice responsible and effective corporate and clinical governance Manage the Microsoft Dynamics CRM contract management system within the confines of this role to ensure contract compliance and approval workflows for all agreements.Maintain Contracts, Tenders and Commissioning shared mailboxes, by ensuring efficient and organised actioning and filing.Provide support to the Independent Commissioning Committee, including coordination of briefing approval processes.Support compliance with any relevant legislation or statutory obligationsEnsure that CSAPHN information systems and platforms are accurate and meet the needs of efficient and effective support strategies.Participate in a culture of continuous learning, innovation and improvements.Assist with the development, maintenance and application of templates, guidelines, policies, and procedures in conjunction with the Commissioning team and other portfolios as relevant.Other duties: Engage with internal and external stakeholders at all levels with respect, collaboration, and cultural sensitivity.Ensure best practice processes across all areas of responsibility and identify opportunities for innovation and continuous quality improvement.Regularly attend team and staff meetings and participate in working groups.Comply with reporting requirements as directed.Perform other reasonable duties as required to meet organisational objectives.Support the organisation to embed reconciliation initiatives into business and our everyday work in line with our CSAPHN Reconciliation Action Plan.Country SA PHN offers a great range of benefits to our employees, including:
Access to generous not for profit Salary Sacrifice taxation benefits including up to $15,900 for living expenses and $2,650 for meal and entertainment.5 weeks annual leave and 12 days personal leave.Collaboration with passionate like-minded professionals.Country SA PHN offers a flexible working location with offices located around the state.
Working within a country location is preferred.
How to Apply To apply for this position, please submit a brief cover letter and a resume.
Your cover letter should briefly address the knowledge, skills and experience required for the position.
Applications will ONLY be considered when received through our careers portal.
To apply, you must have the legal right to work in Australia and your employment will be subject to an acceptable National Police Check.
We will commence shortlisting immediately, and we reserve our right to close this position at any time if a suitable candidate is found. Aboriginal and Torres Strait Islander people are encouraged to apply as Country SA PHN seeks to strengthen a responsive and supportive workforce reflecting our diverse communities.
Applications close on Sunday 9 February 2025, if not sooner. Desired Skills and ExperienceAbout You Qualifications: Relevant qualifications in a health-related discipline, business management, health administration or related discipline or equivalent experience in a related field.Experience/Knowledge/Skills/Abilities: Demonstrated ability to develop and maintain effective relationships with customers, clients, stakeholders, and funders.Demonstrated ability to develop and implement contract processes.Advanced writing skills with demonstrated ability to prepare quality business documents including reports, briefing papers and general correspondence.Excellent computer skills, including advanced skills in the use of Microsoft Office environment, and ability to work with a variety of databases.Ability to prioritise competing demands and exercise judgment and initiative.Proven ability to handle high volumes of work and work under pressure to tight timelines.Demonstrated experience in working as part of a team with a willingness to develop new skills and to contribute proactivity to innovation and systems improvements.Proven reliability to work autonomously and directly liaise with organisation staff in various office locations.Personal Attributes: Highly developed interpersonal skills with the ability to build positive relationships with a cross-sectoral range of stakeholders who themselves are subject area expertsAbility to be adaptable and responsive to changing needs and directions.Demonstrates integrity and is committed to the appropriate and ethical use of information, data and analytics.Demonstrates creativity and innovation, generating new ideas.
Actively influences and promotes ideas that improve commissioning and investment of CSAPHN.Demonstrates teamwork in pursuit of CSAPHN goals.
Encourages resolution of conflict within the group.Knowledge of and commitment to the principles of multiculturalism, equal opportunity and occupational health and safety.An appreciation of primary health care culture and the issues currently facing primary health care servicesSound health literacy with knowledge of primary health care principles and practiceAn understanding of ethics and confidentiality issues particularly in relation to the health and medical professionsDemonstrated experience in working with rural communities
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