Job Title: Continuous Improvement and Transformation ManagerJob no: 501754
Work type: Full Time Permanent
Location: VIC, ACT, NSW, QLD
Categories: Management
Are you relentlessly pursuing opportunities to drive continuous improvement and process transformation to create lasting change? Apply now!
An extraordinary opportunity to shape and drive meaningful change in the way we work. Newly created permanent position, Multiple locations (Brisbane & Melbourne), Hybrid working.
The OrganisationAirservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world's airspace and provision of aviation rescue fire fighting services at Australia's busiest airports.
Our people are our greatest asset with a dynamic and diverse team operating from locations across the country. This team keeps Australia's aviation industry safe every day of the year, both in the air and on the ground.
Airservices is committed to fostering a culture that is diverse, inclusive, and respectful. We encourage motivated individuals who love what they do to explore a career with Airservices.
The Role & The TeamThe Shared Services function is a core component of the wider Chief Operating Officer division and provides the 'engine' of many critical processes and specialist skills that enable the organisation to deliver on its purpose. A key objective of Shared Services is to deliver streamlined, essential processes as a minimum viable product (MVP), minimizing costs while maximizing efficiency.
The Continuous Improvement and Transformation Manager within Shared Services plays a vital role in identifying, evaluating, and prioritising opportunities that enhance processes and improve customer experience.
Lead a team that undertakes multiple small projects with big impact, delivering tangible and measurable benefits in terms of cost reduction, time reduction, customer experience uplift or reduced risk exposure.Work closely with stakeholders across the organisation to identify root causes of challenges and develop targeted improvement plans that you'll lead and manage.Develop and execute a comprehensive implementation plan, detailing milestones, resources, timelines, and deliverables for both system and non-system initiatives.Track tasks, benefits, and progress, while ensuring smooth transitions through effective change management.Minimum RequirementsMinimum 5 years' experience in complex, corporate operational environments (preferably regulated) in large scale organisations, delivering continuous improvement and positive change.
Project management qualification or extensive experience within a project management framework disciplined environment, e.g. Agile.
Tertiary qualification in a Business, Commerce, or related discipline (Desirable).
Demonstrated expertise in sourcing, interpreting, and presenting information to influence stakeholders.
Security ClearanceTo be eligible to apply, you must be an Australian citizen or permanent resident. Please refer to the security check requirements successful applicants will be required to undertake as part of the recruitment process.
To apply for this position please lodge an application online before Applications close 11.55 pm (AEST) 27 November 2024.
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