Consumer Feedback Support Officer - Wagga Wagga

Employment Type: Permanent Full Time
Position Classification: Health Manager - Level 2
Remuneration: $106,142.00 - $115,691.50 per annum (+ super + 17.5% leave loading where applicable)
Hours per Week: 38
Requisition ID: REQ541389
Applications Close: 14 January 2025
Vaccination Category: B
This position is responsible for the provision of support and advisory service to the MLHD Manager Consumer Feedback and Engagement on the management of consumer feedback processes across the MLHD.
The role provides information and investigatory reports on consumer feedback systems.
It includes project management of investigations, engagement with consumers and their carers in the effective management of feedback, including compliments, complaints, and service improvement suggestions.
The role provides high-level support and advice on the management of consumer feedback, open disclosure in relation to adverse clinical events, and consumer safety and clinical quality within the Murrumbidgee Local Health District.
Application Process: Apply Online!
Your application will require you to include a resume and cover letter outlining your skills and experience and why you are a good fit for this position.
MLHD is an Equal Opportunity Employer and encourages all suitably qualified applicants to apply, including Aboriginal People and people from racial, ethnic, or ethno-religious minority groups and people with disabilities.
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