We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow. Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.
What does Access offer you?
We offer a flexible, hybrid working environment where you can balance work and life while maintaining a strong office team-based culture. We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career.
On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you'll also be able to choose from a range of benefits to suit you. We're an organisation that likes to give back, so you'll also have three charity days allocated to support a cause that matters to you.
About you:
As an Accounting Software Consultant, you will serve as a trusted advisor to our clients, guiding them through the implementation, customization, and optimization of our accounting software. Your role will involve understanding client needs, providing expert recommendations, and ensuring a smooth transition to our solutions. You will work closely with clients to address their accounting challenges and ensure that our software meets their business requirements effectively. KPI's for this role will be around utilization, revenue and eNPS. This role can be based in Sydney, Melbourne or Brisbane.
Day-to-day, you will focus on:
Client Consultation:
Conducting needs assessments
Provide expert advice on product features and functionality
Develop & deliver tailored demonstrations and presentations to existing and potential clients
Implementation and Customization:
Lead the implementation process – from installation, configuration & integration with existing systems
Customize software solutions, reporting requirements & regulatory standards
Collaborate with internal teams to address any technical issues & ensure successful deployment
Training & Support:
Develop & deliver training sessions for clients
Provide ongoing support & troubleshooting to resolve any issues post implementation
Create & maintain comprehensive documentation – user guides and FAQs
Project Management:
Manage multiple projects simultaneously, ensuring timely delivery of and adherence to project milestones
Coordinate with cross-functional teams, developers, product managers and support staff
Your skills and experiences might also include:
Bachelor's degree in accounting, Finance, Business Administration or a related field
Experience as an accounting software consultant with a strong understanding of accounting principles & software applications preferred
Familiarity with popular accounting software platforms – such as QuickBooks, Sage, Xero ERP systems
Strong communication & interpersonal skills with the ability to effectively convey technical information to non-technical audiences.
Excellent analytical, problem-solving and troubleshooting skills
What are we all about?
The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology; we connect the right people with the right data, at the right time, through Access Workspace.
At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.
Love Work. Love Life. Be You.
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