Connected Solutions Kronos UKG WFM ConsultantConsultants (Information & Communication Technology)
Full time
Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale.
About the role:
Accenture is seeking an experienced Kronos Workforce Management Solution Consultant to gather requirements and work with the Solution Architect on an Enterprise class project delivering innovative solutions to enhance customer experience. This Workforce Management (WFM) Solution Consultant is a strategic role that will be involved in the requirements gathering, design, implementing, and optimizing the UKG Pro WFM solution to meet the unique needs of the client organization.
This role requires deep expertise in UKG Pro Workforce Management solutions, strong analytical skills, and the ability to collaborate effectively with cross-functional teams to drive business objectives.
Responsibilities include: Collaborate in the 'Global WFM Design' project for key Accenture clients.Support the analysis and design of new function business processes.Identify and define detailed requirements, serving as a liaison to the business community.Participate in user and task analysis to maintain the business community's perspective.Engage with multiple teams and contribute to key decisions, providing solutions to problems.Develop innovative business function designs to optimize processes and improve efficiency.Conduct user research to understand user needs and incorporate them into the design process.Create functional designs that meet business requirements and enhance user experience.Stay updated with industry trends and best practices in business process design.Work closely with internal and client teams to gather requirements, define scope, and establish timelines.Provide technical guidance and mentorship to junior team members.Lead troubleshooting efforts and resolve complex technical issues.UKG Solution Consultant Skills and Qualifications: Proven experience as a UKG solution consultant is a must.UKG Pro WFM Certification will be highly regarded.Experience within the Retail, Manufacturing, and/or Healthcare Industry.Project experience with UKG Workforce Timekeeper, Absence Management, Advanced Scheduling, and/or Optimized Scheduling with Forecasting.Ability to facilitate complex solution design within the WFM solution space.Excellent verbal and written communication skills.Strong analytical skills and a good understanding of information technology concepts and processes.Flexible ability to work within a team or independently.A drive for high quality successful delivery along with continuous process improvement.This is an exceptional opportunity for an exceptional individual.
Equal Employment Opportunity Statement for Australia: At Accenture, we recognise that our people are multi-dimensional, and we create a work environment where all people feel like they can bring their authentic selves to work, every day. Our unwavering commitment to inclusion and diversity unleashes innovation and creates a culture where everyone feels they have equal opportunity.
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