Concierge Supervisor

Natural Talent Explore an exciting new career path at W Hotels where your natural talent is celebrated.
W Hotel's work culture is uniquely designed to spark your imagination and curiosity while bringing the W experience to life for guests.
W Sydney is now casting for a Concierge Supervisor reporting to the Assistant Chief Concierge.
If you are passionate and charismatic, have outstanding communication skills, zealous about creating a memorable and welcoming atmosphere for customers, and strive to provide personalized and attentive service that exceeds guests' expectations, then this exciting role is for you.
JOB SUMMARY Responsible for supporting all aspects of Concierge functions in the absence of the Assistant Chief Concierge in accordance with hotel standards.
Maintains a concierge service and supervisory philosophy that serves as a guide to respective staff.
Supervises the Wheels team, the main hotel driveway, car stacker, transportation services, and courier/postal dispatching.
Assists in driving the Whatever/Whenever culture for all guests.
Supports management to ensure all departments are aware of all guests' needs and information prior to arrival that will lead to a unique, memorable, and personal stay.
BENEFITS Milestone Recognition Sabbatical Leave Leave Portability Love Learning Career Growth Bonvoy Eligibility Overall Wellbeing Flexible Working Birthday Leave Marriott International is an equal opportunity employer.
We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
W Hotels' mission is to Ignite Curiosity, Expand Worlds.
We are a place to experience life.
We're here to open doors and open minds.
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