ConciergeBeautiful location on the Elizabeth Quay waterfront5 minutes walk from Elizabeth Quay station and close to public transportFree Employee Duty MealsFree breakfast cereal, coffee and tea throughout the dayDiscounts on hotel rooms and food and beverage with Marriott InternationallyDiscounts on retail venues around the locationMarriott Life with the Works - Paid Birthday Leave, Sabbatical Leave, and Paid Parental LeaveRecognition and wellbeing programsTraining and Career Development opportunities within an international brandEmployee activities and celebrations throughout the yearAbout the RoleDutiesProvide guests with a warm and sincere greeting, engaging them in conversation regarding their stay, property services, and area attractions/offerings.Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers.Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities.Contact appropriate individual or department as necessary to resolve guest call, request, or problem.Answer, record, and process all guest calls, messages, requests, questions, or concerns.Skills & ExperienceResponsible Service of Alcohol from Nationally Accredited Training provider (RSA)I'm Alert Food Safety Certification (from City of Perth)Unrestricted WA Driver's LicenceComprehensive knowledge of local areaPassion for customer serviceUnrestricted working rights for AustraliaOnly shortlisted candidates will be contacted to go through our selection process.Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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