Rydges Newcastle has 175 well-appointed suites, located in the Honeysuckle precinct on Newcastle Harbour.
Moments from the beach and the city's most famous attractions, this amazing location makes our all-suite hotel the perfect Newcastle accommodation for couples, families, small groups, and business travelers.About the roleReporting to the Front Office Manager, our Concierge are responsible for delivering exceptional, personalized customer service whilst enhancing the experience of our guests.
You will know how to drive and park vehicles safely and efficiently, have knowledge of the local area, its attractions as well as be able to lift and move luggage and trolleys.Duties of a Concierge include:Welcome guests and visitors to the Hotel, creating the ultimate guest experience from arrival through to departureValet park guest vehicles safely and secure in the hotel car-parksAssist guests to and from rooms with luggageDeliver guest amenities timely and efficientlyAssist guests with bookings for local attractions, restaurants, and barsAssist our Food & Beverage team during busy periodsEnsure the lobby and public areas remain clean and presentable at all timesComplete daily checks and record consumption of in-room minibarSkills & experienceA Full Driver's License and ability to drive manual preferredA positive can-do attitude and an electric personalityAble to multi-task and enjoy being busyKnowledge of the surrounding areaExcellent presentation and communication skillsGreat organization and time management skillsAbility to work within a team environment and autonomouslyIf you're interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts.Your application will include the following questions:How many years' experience do you have as a concierge?Which of the following statements best describes your right to work in Australia?Do you have customer service experience?Do you have a current Australian driver's licence?Are you licensed to drive a manual vehicle?We believe in peace of mind travel.
For us, that means connectivity, quality, and comfort.
We know you have people to see and places to go, that's why our hotels and resorts are located in prime positions: city hearts, business centres, and inspired natural retreats.With everything you need, right where you need it, at Rydges we've perfected simple comforts.
So when you've finished exploring, negotiating, debating, and discovering – we'll be ready to help you rest up and unwind.
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