JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.What this opportunity involves:As a Concierge team member, you will play a pivotal role in providing authentic and first-class service that bonds the relationship between JLL, our client, and customers. As the first point of contact, you are responsible for welcoming customers and visitors with genuine hospitality and thoughtful services.You'll be based at The Loft, South Yarra's only commercial space. A landmark office tower that signals a new level of workplace sophistication in the freshly developed precinct. You'll be part of a three-person team responsible for keeping operations running smoothly by offering client, visitor, and administrative support, as well as executing duties to the highest standards.An overview of the role:Providing a unique welcoming experience for all guests, customers, and visitorsHandle internal & external calls and correspondenceBe the go-to specialist for all customer & guest enquiriesSet up and break down of meeting rooms and eventsAssist in organizing and coordinating events and orientationsFood and beverage coordinationConference Centre IT setupSound like you? This is what we're looking for:The role is full time Monday - Friday.You'll have some experience working either in a hospitality or customer service delivery role & you'll bring your strong 'Customer Service A-Game' to JLL.You will be willing to learn and have a 'can do' attitude in your approach to take on responsibilities.You will be well-presented and well-spoken, and easily build a good rapport with stakeholders of all levels.Intermediate skills in MS Word and Excel are essential.1-2 years' experience in a similar role is essential.What you can expect from us:You'll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.As an organization, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation, or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognize and appreciate the skills acquired in their service careers as vital and transferable to our workforce.Interested candidates, please apply following the link below quoting job reference number AFREQ398486.If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical, and emotional health.About JLL –We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers, and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces, and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics, and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.
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