Employment Category: Permanent Full TimeCompany DescriptionAt Colliers, we are enterprising. What sets us apart is not what we do, but how we do it. Our people are passionate, take personal responsibility and always do what's right for our clients, people and communities. We accelerate their success by empowering them to think and act differently to drive exceptional results.Job DescriptionThis role will be based offsite working at a modern A class building based in the inner suburbs of Melbourne. In this role, you will be the driving force behind creating unforgettable experiences for our visitors and occupants, ensuring every interaction is seamless and memorable.Key accountabilities will include, but not be limited to:Own the arrival experience, creating enjoyable and memorable interactions, driven by our client's brand and culture.Uphold operational excellence for client and visitor experiences, fostering a "happy to help" atmosphere across all Client Suite's touch points.Assist in the maintenance of the client areas to provide the best working environment and functionality for all employees and visitors.Answering and directing all incoming telephone calls in a professional and courteous manner.QualificationsCustomer Service/Concierge experience in a similar role required within a professional services office environment or experience working in a premium service environment.Highly proficient in setting up meeting room technology for client meetings.Experience managing a switchboard phone system and multiple meeting room calendars.Polished personal presentation is required.Excellent verbal and written communication skills.Additional InformationIn return, we offer an opportunity to join a friendly and collaborative team and you'll also enjoy being part of the fastest growing real estate services company in the world. Colliers International is a leader in global real estate services and a great local success story. Ours is a culture of service excellence and collaboration that provides our people with the ideal platform to engage their clients, develop their skills and accelerate their careers. For you this means a world of opportunity and the power to succeed.
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