JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades, or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.What this opportunity involves:As a Concierge - Receptionist, you will play a key role in providing a welcoming and professional reception service within our Government Agency client buildings.An Overview of the role:Provide a welcoming and professional reception service, offering information and directions as needed.Deliver a holistic 'customer service experience' to staff and visitors.Assist with the set-up of audio-visual equipment within the Conference Centre.Support client staff and visitors/contractors during emergency situations.Notify defects issues for managed areas to the Property Help Desk.Assist staff with queries related to facilities management services and amenities.Accept, monitor, and control bookings for various facilities within the building.Provide remote concierge services, including meeting room booking and email delegation.Aid in basic administrative tasks for large conference groups.Coordinate with cleaning and catering contractors to ensure conference and meeting rooms are properly cleared and cleaned.Sounds like you? This is what we are looking for:We are looking for a motivated self-starter who is proactive with a keen eye for detail and the ability to balance multiple priorities while seamlessly delivering outstanding customer service to our client.Someone with a can-do attitude and a proven ability to build and maintain relationships. A strategic thinker who is capable of dealing with ambiguity and solving complex problems effectively.Australian Citizenship is essential due to client requirements.Experience in Concierge, Customer Service, Hospitality or similar.What you can expect from us:You'll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.As an organisation, we embrace diversity and celebrate it, proactively supporting the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation, or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies.Interested candidates, please apply following the link below quoting job reference number REQ385754.Location: On-site – Canberra, ACT
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