Concierge/Guest Service Agent

Mantra Legends is an iconic hotel, with its superb central location and history of being a meeting point for Surfers society. These days, it's popular with overseas visitors, who can enjoy a drink in the lobby bar followed by the famous nightly seafood banquet in the hotel's own Fables restaurant. Join a legendary crew and work with the best.Do you delight in assisting guests? Join our team in Concierge and start creating memorable experiences.
As our next Concierge, you will:
Be the first point of contact for guests arriving at the property
Have the pivotal responsibility of creating a genuine and welcoming first impression
Be required to provide continuing exceptional customerto all guests throughout their stay
Assist with valeting guest cars
Store luggage and carry bags to rooms
Provide helpful and accurate local knowledge to guests in an informative manner
What we are looking for:
Exceptional communicative and interpersonal skills
A person with a wide array of local knowledge or the ability to learn and expand current knowledge in a timely manner
Someone with an Open driver's license
Outstanding customer service skills and a personable, energetic demeanour

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