Newcastle, Newcastle, Maitland & Hunter NSW
Front Office & Guest Services (Hospitality & Tourism)
Rydges Newcastle has 175 well-appointed suites, located in the Honeysuckle precinct on Newcastle Harbour. Moments from the beach and the city's most famous attractions, this amazing location makes our all-suite hotel the perfect Newcastle accommodation for couples, families, small groups and business travellers.
About the role
Reporting to the Front Office Manager, our Concierge are responsible for delivering exceptional, personalised customer service whilst enhancing the experience of our guests. You will know how to drive and park vehicles safely and efficiently, have knowledge of the local area, its attractions as well as be able to lift and move luggage and trolleys.
Duties of a Concierge include:
Welcome guests and visitors to the Hotel, creating the ultimate guests experience from arrival through to departure Valet park guest vehicles safely and secure in the hotel car-parks Assist guests to and from rooms with luggage Deliver guest amenities timely and efficiently Assist guests with bookings for local attractions, restaurant and bars Assist our Food & Beverage team during busy periods Ensure the lobby and public areas remain clean and presentable at all times Complete daily checks and record consumption of in-room minibar Skills & experience
A Full Drivers Licence and ability to drive manual preferred A positive can do attitude and an electric personality Able to multi task and enjoy being busy Knowledge of the surrounding area Excellent presentation and communication skills Great organisation and time management skills Ability to work within a team environment and autonomously If you're interested in keeping up to date with all available positions at EVT, including cinemas, hotels, and Thredbo, you can sign up for our weekly job alerts here: Job Alerts .
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