Receptionists (Administration & Office Support)Full timeAre you a motivated, customer-centric and multi-tasking expert?This next career advancing opportunity is waiting for you.Apply now!The CompanyEssendon Volkswagen, a well-established premium Volkswagen dealership, part of Autoleague, fosters a vibrant company culture. Led by an empowering management team, Essendon Volkswagen encourages employees to take pride in being part of a high-performance environment that values collaboration and results. The team is dedicated to supporting and promoting employee development at every stage of their careers.The RoleThis newly created hybrid role for a Concierge and Administration Assistant is the perfect opportunity for an experienced front of house receptionist looking to further their skills in administration. The Concierge and Administration Assistant serves as a Brand Ambassador for Essendon Volkswagen, being the first point of contact for customers entering the dealership. This role also provides timely, efficient administrative support to the Dealership Accountant, covering all aspects of the administration functions.Key responsibilities include (but not limited to):Deliver exceptional customer service by welcoming customers, preparing beverages, and ensuring a friendly reception.Keep the customer lounge and café area clean, stocked, and comfortable.Professionally manage incoming calls, directing inquiries and relaying messages accurately.Coordinate with the Sales Team on scheduled appointments and inform management of any changes.Maintain an organised and presentable reception area.Oversee dealership stationery orders and arrange business cards for staff.Manage mail and courier deliveries, sorting and distributing as needed.Provide clerical and administrative support across departments, assisting with customer concerns and collaborating with managers for prompt resolutions.Attributes to be successful in this role?Customer centric with a focus on delivering exceptional customer service.Highly organised with the ability to prioritise.Exceptional verbal communication skills.Ability to support a busy sales and finance team - multitasking to meet various deadlines.Computer Literate with Strong Accuracy & Attention to Detail.Knowledge of basic administration processes.Proven Experience in a Reception or Administration role is Highly Regarded.What's in it for YOUGenerous Salary + Superannuation.Excellent Career Progression and Development Opportunities in an Innovative, Australian owned organisation.Awesome Company Culture. Join a team where a job is more than just work, in a Supportive, Positive and Energetic Environment.Employee Recognition Program! Includes Employee Rewards, Welcome Gift, Staff Lunches, Paid Birthday Leave, Paid Parental Leave, Vehicle Novated Leasing Options, Free Employee Assistance Program + more!Don't miss out on an unparalleled Opportunity to Join a Renowned Motor Group that Supports, Empowers and Respects its Employees! Forward your resume by clicking 'Apply Now'*You must have relevant qualifications & experience to be considered for this position. We will only be contacting those who match the criteria.Please note: Essendon Volkswagen is an Equal Opportunity Employer that embraces and values equality, cultural diversity, and inclusion. All shortlisted applicants will be required to undertake a pre-employment check including police and medical checks.
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