Computer Network and System Engineer, HCI Posted: 30/08/2024 Closing Date: 29/09/2024 Job Type: Fixed Term - Full Time Location: Level 2, St Georges Tce Campus, Perth, WA Job Category: Digital Transformation Health Careers International (HCI) specialises in providing quality, career-focused education to develop the careers of healthcare professionals around the world.
HCI's commitment to quality and work-ready education delivered utilizing the latest collaborative tools has allowed it to become one of Australia's leading education providers for the healthcare sector.
Job Description About Role: The Computer Network and System Engineer is responsible for managing, maintaining, and optimizing the organization's IT infrastructure, including networks, servers, and systems.
The role ensures the seamless operation of all IT services, implements security measures, and provides technical support to staff.
This position plays a key role in the design and implementation of new technologies and contributes to the overall efficiency and security of the organization's IT environment.
Desired Skills and Experience Duties & Responsibilities: Provide daily IT support to users by troubleshooting and resolving hardware, software, and network issues both remotely and on-site, ensuring minimal disruption to business operations.
Configure and maintain network devices, such as routers, switches, and firewalls, to ensure stable and secure connectivity within the organization.
Administer and support server environments, including installing, configuring, and updating operating systems, managing user accounts, and performing routine system maintenance.
Monitor and report on network performance and system health, proactively identifying and addressing issues to ensure smooth operation and reliability.
Assist with the implementation and management of security measures, including firewalls and antivirus solutions, to protect against potential threats and vulnerabilities.
Support the integration of IT systems and applications, ensuring compatibility with existing technology and meeting user needs.
Manage Microsoft Azure resources, including creating and configuring virtual machines, managing Azure Active Directory users and groups, and implementing cloud security measures.
Monitor and manage Azure services, setting up alerts, scaling resources as required, and ensuring compliance with organizational policies.
Maintain comprehensive documentation for network configurations, IT procedures, and troubleshooting guides.
Provide training and support to users on IT policies, best practices, and new technologies to help them effectively utilize IT resources.
Key Selection Criteria: A Master's/bachelor's in information technology or a closely related field is desirable.
Demonstrated expertise in administering and maintaining the organization's IT infrastructure, including servers, networks, and databases.
Ability to implement and maintain security measures to protect the organization's systems and data.
Experience with security protocols, firewalls, intrusion detection systems, and antivirus software.
Understanding of regulatory compliance requirements related to data security and privacy in the education sector.
Strong communication skills to effectively interact with staff, students, and external vendors.
Experience managing IT projects from planning to execution, including resource allocation and timeline management.
Ability to prioritize tasks and work effectively under pressure to meet deadlines.
Ability to address user inquiries and technical support requests promptly and professionally.
Please note successful candidates are required to have the following checks: National Police Clearance (valid within the last 6 months) or willing to apply for one.
Working with Children Check or willing to apply for one.
If you are looking for an exciting career opportunity and have the expertise and knowledge, click apply now and take the next step in becoming a part of the HCI team.
All recruitment, selection, and promotion decisions will be based on the best qualified and experienced candidate who can meet the genuine occupational requirements of this position.
HCI provides equal opportunity in employment to all people without discrimination or harassment based on a personal characteristic protected under the Equal Opportunity Act.
Indigenous Australians are also encouraged to apply for the position.
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