Compliance Officer (NDIS Safety and Quality)Is Accord Care the Right Fit for You?You're in a role where you're good at what you do, but something feels like it's missing. With experience in Australian healthcare/disability spaces, you're seeking a workplace where you can genuinely belong—a place where the culture aligns with your values, and your contributions are truly appreciated. At Accord Care, we're not just looking for someone who fits a position; we're inviting someone who recognises the value of a team member-driven environment and wants to invest in being part of it. You want to be part of a close-knit Human Resources team where every voice matters, and where you can bring your ideas to life alongside like-minded professionals.About the roleThis is a full-time office-based role that oversees compliance processes. The Compliance Officer will be responsible for ensuring that our organisation adheres to the National Disability Insurance Scheme (NDIS) guidelines and relevant legislative requirements. The role involves monitoring, auditing, and reviewing internal processes to ensure compliance, as well as providing guidance and support to staff on compliance-related matters.Responsibilities include:Ensure Regulatory Compliance: Monitor and ensure the organisation's adherence to the National Disability Insurance Scheme (NDIS) Practice Standards and other relevant regulations.Training and Educations: Design training information for staff on compliance-related matters, including NDIS standards and organisational policies. Ensure all employees are aware of their compliance obligations and provide ongoing guidance as needed.Internal Audits and Monitoring: Conduct internal audits to identify potential compliance risks and areas for improvement.Risk Management: Identify and assess compliance risks within the organisation. Develop strategies to mitigate identified risks and present strategies to Senior Management.Incident and Complaint Management: Oversee the management of incident reporting system to ensure they are handled in accordance with NDIS requirements and organisational policies. Ensure all incidents are properly documented and reported.Reporting: Prepare and submit compliance reports to senior management and relevant regulatory bodies. Monitor and relay incident reporting to Service Delivery and Senior Management. Liaise with Service Delivery and submit NDIS Quality safeguards Commission reporting.Stakeholder Engagement: Ensure clear and effective communication with internal stakeholders regarding compliance issues and resolutions. Maintain effective communication with external governing agencies regarding reporting i.e. NDIS Quality Safeguards Commission.Documentation and Record Keeping: Ensure all compliance-related documentation is maintained accurately and securely. Keep detailed records of compliance audits, training sessions, incident reports, and corrective actions.Review and Adaptation: Review compliance policies and procedures to ensure they remain current with changes in legislation and NDIS guidelines. Present recommendations of organisational practices to meet new compliance requirements as they arise.Qualifications And ExperienceDiploma or Tertiary Qualification in Community Services, Quality management frameworks or related field desirable.Proven experience in compliance or risk related roles, preferably in the disability support services sector.Familiarity with NDIS policies, procedures, and regulations.Organisational and time-management skills.Ability to work independently and as part of a team.Experience using IT platforms and technologies.Strong interpersonal and communication skills.NDIS Workers Screening clearance.
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