Flexible working arrangement | Work from homeSupportive and collaborative working environmentThe Organisation:This State Government department's mission is to drive government priorities and contribute to the economic recovery and long-term strategy of Queensland.
As an AO7 Complex Claims Advisor, you will manage a portfolio of technical and complex common law personal injury claims, including sensitive claims, making a meaningful difference in the lives of Queenslanders.Benefits & Culture:Work from home arrangementsWork-life balance with flexible working arrangementsFull time 38 hour work weekClose to public transportCollaborative and supportive team environmentThe Role:The AO7 Complex Claims Advisor will be responsible for:Providing high-level technical advice to Claims Officers on claims management strategies, including investigation of liability, assessment of damages, and negotiation of claim settlements.Drafting and preparing correspondence to assist in the management of legally represented claimants and representing your department during settlement conferences.Undertaking analysis of complex issues and trends related to potential claim farming and fraud, and preparing technical material concerning claims management performance.Leading claims audits, assessing whether to appoint external parties, and briefing, instructing, case managing, and assessing the performance of these parties.Investigating, reporting, and recommending appropriate courses of action relating to claims management and preparing recommendations to achieve efficient and effective claims management.Your Profile:Minimum of 3 years' experience in managing claims under the Personal Injuries Proceedings Act 2002, including sensitive claims involving allegations of historical child abuse.Solid understanding of liability and causation principles, with the ability to assess the quantum of personal injury claims and manage effective relationships with internal and external stakeholders.Demonstrated skill in managing claims, including negotiations, developing strategies, and identifying opportunities to settle claims.Experience in assessing potential claim farming and fraud, and providing recommendations based on the analysis of complex issues and trends.Experience in leading claims audits and preparing recommendations to achieve effective claims management.To Apply:Please send your resume by clicking apply or by applying directly through our website at www.abacushumancapital.com.au/jobsPre-employment Checks: Successful applicants will undergo pre-employment checks, including referee checks, criminal history checks, and proof of eligibility for appointment to the Queensland public sector.As the AO7 Complex Claims Advisor, you will oversee complex claims and quantify lump sum damages for participants with a CTP claim.
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