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Attorney-General's Department Job reference: 589287
Location: 5000 - ADELAIDE
Job status: Long Term Contract
Eligibility: Open to Everyone
Classification: ASO3
Salary Range: $66,590 - $70,968
Duration: Up to 2 years
Vacancy Type: Full Time
Number of Positions Available: 1
Closing Date: 11:30pm, Friday 26 th April 2024
About theOpportunity The primary role of the Complaints Officer is to efficientlydocument complaints alleging breaches of legislation administeredby CBS, while also assessing the urgency and sensitivity of eachmatter. Furthermore, this position involves assisting in thebranch's operations through administrative and support tasks tocontribute to the branch's overall outcomes.
About theBusiness The Attorney-General's Department (AGD) provides a rangeof legal, regulatory and other services for the government andpeople of South Australia. Employing around 1500 staff, AGDpromotes justice by protecting people's rights, holdingpeople to account according to the law, improving safety andcontributing to an efficient and fair justice system.
Consumer and Business Services (CBS) is a division of theAttorney-General's Department and is responsible forprotecting consumers, supporting and regulating businesses andrecording significant life events for South Australians. CBS iscustomer focused and flexible in its activities, providingaccessible information and services.
CBS' strategic goals are to:
Deliver effective regulation – ensuring fair markets,informed consumers, safe products and harm minimisation.
Look after each other – fostering an engaged, healthy andhigh performing team environment.
Look after our customers and community – ensuring andinformative, consistent, inclusive and responsive service.
Find better ways of working – improved services andinformation through embedding a continuous improvementapproach.
For more information about the Attorney-General'sDepartment and also Consumer and Business Services, please visithttps://www.agd.sa.gov.au/ and https://www.cbs.sa.gov.au/ .
Special Conditions for Employment Employment is dependent upon a National Police Certificateclearance that the AGD finds satisfactory. Successful applicantswill be provided further information if an interview is requested.Forms are not to be lodged directly with SA Police (SAPOL) underany circumstances and any fees incurred by applicants in doing sowill not be recoverable from the AGD.
Some out of hours work may be required.
The South Australian public sector promotes diversity andflexible ways of working, including part-time. Applicants areencouraged to discuss the flexible working arrangements for thisrole.
AdditionalNotes You will be prompted to attach your Curriculum Vitae (CV) andCover Letter (2 pages) after you have answered the questions viathe link below. For more information please download the JobApplication Pack and Job and Person Specifications.
For further information about this exciting opportunity that isnot covered by this website please contact Rob-yn Loch, SeniorComplaints Officer, CBS on (08) 7424 6379 or ****** .
Click Apply and followthe prompts to submit your application. The Attorney-General'sDepartment values workplace diversity and is committed to providinga supportive, inclusive and respectful work environment.
Aboriginal and Torres StraitIslander People and people with disability are strongly encouragedto apply.
The South Australian public sectorsupports flexible ways of working including part-time workingarrangements wherever reasonably possible. The sector is diverseand desires to increase in diversity and to create opportunitiesfor more South Australians.
We are committed to makingreasonable adjustments to provide a positive, barrier-freerecruitment process and supportive workplace. If you have anysupport or access requirements, we encourage you to advise us atthe time of application via the contact above or our websitehttps://www.agd.sa.gov.au/ .
Applications close: 26/04/2024 11:30 PM
Attachments:
- ASO3 Complaints Officer J&PS.pdf
- Job Application Pack.pdf
Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.
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