2 weeks ago Be among the first 25 applicants APS5 role for a contract until May 2026 + extensions | Multiple Locations | Baseline Security Clearance desired | Federal Government AgencyContract until May 2026Federal Government AgencyPenrith, Parramatta, Melbourne, Brisbane, Canberra, Perth, Adelaide, Hobart or Darwin Locations$55.90 + super per hourAbout the companyKarlka Recruiting Group has partnered with a Federal Government Agency to engage multiple APS5 Complaints Officers. This position has multiple locations across Australia for an initial contract until May 2026.About The PositionThe Complaints department focus on resolving complaints about the quality and safety of services and supports by providers in accord with legislation, and to enable people to move forward. The Outstanding Matters Team will be working on matters that have generally been waiting a while for resolution.DutiesAssessing and monitoring complaints and other regulatory intelligenceManaging a caseload of complaintsIdentifying and providing advice on trends and issuesCompleting assessments of complaints and other regulatory intelligenceProviding education and training to providersDeveloping and maintaining strategic relationshipsPreparing complex and/or sensitive correspondence and corporate documentationContributing to a learning cultureContributing to supporting and building capability in a team environmentHave an understanding of vicarious traumaRequirements/Skillshold Australian citizenshipbe willing to undergo an Australian Federal Police checkBaseline Security Clearance (mandatory)Benefits working with Karlka Recruiting GroupWeekly payOngoing support: Pre, during and post placementDedicated consultant per contractEmployee Assistance Program availableOur agency supports Indigenous communitiesHow To ApplyApply now to be considered for submission to our client by 18/04/2024Consultant: SangEmail for questions: and other Aboriginal or Torres Strait Islander candidates are strongly encouraged to apply.Please apply through this portal. Any applications through email may be missed.Only shortlisted candidates will be contacted for further discussion.Applications received after the due date may be considered for similar roles.#SCR-sang-nguyen-pham Seniority levelSeniority level Entry level Employment typeEmployment type Full-time Job functionJob function Other Industries Human Resources Services Referrals increase your chances of interviewing at Karlka Recruiting Group by 2xGet notified about new Officer jobs in Canberra, Australian Capital Territory, Australia.Operations Officer | Full-time Permanent Canberra, Australian Capital Territory, Australia 1 week ago Finance Officer - Permanent Role - Immediate Start Canberra, Australian Capital Territory, Australia 16 hours ago Canberra, Australian Capital Territory, Australia 2 days ago Canberra, Australian Capital Territory, Australia 2 weeks ago Taproom Special Events Coordinator Description Fyshwick, Australian Capital Territory, Australia 1 month ago Canberra, Australian Capital Territory, Australia 5 days ago Canberra, Australian Capital Territory, Australia 3 weeks ago Canberra, Australian Capital Territory, Australia 5 days ago Client Relationship Officer/Information and Recognition Officer ? Temporary Register | Canberra, Australian Capital Territory, Australia 1 week ago Canberra, Australian Capital Territory, Australia 5 days ago Deakin, Australian Capital Territory, Australia 3 weeks ago Senior Client Services Officer | Full-time Permanent Canberra, Australian Capital Territory, Australia 1 week ago APS3/4 Freedom of Information Officer/Paralegal Canberra, Australian Capital Territory, Australia 2 weeks ago Monash, Australian Capital Territory, Australia 3 weeks ago Governance and Accreditation Officer | Full-time Permanent Canberra, Australian Capital Territory, Australia 2 weeks ago Canberra, Australian Capital Territory, Australia 1 week ago We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
